Porter's Prime Steakhouse — Restaurant in Ontario

Based on the previous reviews, I could see why someone would say that the service is weird. Ill break it down for you. There was only one waitress for about 10-11 tables. The hostess was working behind the bar when I arrived. After a few moments, she showed me to my seat and took my drink order and food order since the main waitress was really too busy. Throughout the meal most of the little things like refills, extra butter, steak sauce, etc is handled by another person who isn't really your waitress or hostess. All the while the hostess still makes regular rounds. It ended up that any issues were taken care of by other people by the time the actual waitress made it around to the table.

I ordered the rib chop ($50) and it came out promptly enough, but it wasn't served with a steak knife. Which ended up working out because I was able to let the steak rest, and eat all of my mashed potatoes and asparagus. Someone more whiney might have said that took so long, but I didn't mind. The staff was friendly enough throughout the entire meal.

The restaurant's ambience was nice, but sorta ruined by the thump of the club music next door, but it wasn't unbearable. The restaurant tries to cater to the middle class clientele that frequent the center for business conferences and the like. I am one to pay 50-100 for a steak dinner, but I'm more paying for an experience than the food itself. This restaurant didn't deliver anything spectacular for the prices...

Although, my Sea Bass was delightful 😊 ... the actual food/dining experience wasn't worth the price.

There was literally a gnat flying around 😳😔 that my husband and I had to keep fanning away from our food.

The bread delivered to the table was hard and dry upon delivery. As I know some sourdoughs can be a bit rough, this was more of a fancy dinner roll that sat on the heater too long.

My husband's Filet Mignon looked overcooked and dry at presentation (sorry we didn't get a photo, it wasnt worth the photo unfortunately at the time and i didn't think about leaving this review then either), but the first few slices were actually medium rare (what he ordered), but it did lack the moisture. About a 3/4 through, the meat was just beyond rare. It seemed severely undercooked.

Once we mentioned it to the staff, we were offered to have it re-cooked, since "he ate most of it" (is what we were told). My husband declined, but I just allowed them to try to fix it. Once it was back to the table, it was completely dry and extremely well-done at that point. There was nothing else offered, or compensated for that experience.

The drinks were good, so that was a plus.👍🏾

Overall, it wasn't the best experience for such an expensive steakhouse. We've paid less and have had a much more pleasant and accommodating experience at Fleming's in Victoria Gardens tbh.

We will not be dining here again in the future...

Food quality was decent. It wasn't something that would "wow" the crowd, but at least all the food came out hot for the entire table at the same time. For the amount of money per dish, I was definitely expecting a little more "wow" and portion sizes for the sides that are not included with steak orders.

A major complaint for this place was the wait time. It was quick to get seated and get our drink orders in with the waitress. But my goodness, just waiting for drinks or food took forever. From the time we placed our orders in for drinks and appetizers, it took about 15 minutes before drinks got to the table, and even then, one of the drinks arrived another 5 minutes later. The appetizer didn't arrive to the table for at least 30 minutes from the first order placement. The 2nd order placement was for salad and the entrees. The entrees and salads didn't arrive at the table until 40 minutes later, and the dining room was maybe half full with people.

While I do enjoy having a good time enjoying food with my friends and family, having a meal spread out over 3 hours with the entire table wondering what's taking so long is a bit absurd with a half empty...