Azure Hotel & Suites, Trademark Collection by Wyndham — Hotel in Ontario

"Azure," Sounds fancy. Like you're gonna float on a cloud of complimentary mints and have a view of the actual sky. Instead, I got a view of... a slightly damp parking lot and not even a complimentary mint that tasted suspiciously like toothpaste.

The room? Well, it was a room. It had a bed. A bed that, to its credit, existed. And sheets. Sheets that were, I think, mostly white. Maybe beige-ish. It's hard to tell under the "mood lighting," which I suspect was just a regular bulb covered in a slightly dusty lampshade. There is no turn down service and maid service is only provided upon request prior to an early cut off time

The bathroom? Ah, the bathroom. The shower had the water pressure of a polite garden hose. It was less "invigorating cascade" and more "gentle suggestion of wetness." The towels? Think sandpaper, but slightly softer. If you've always dreamed of exfoliating your entire body with a single towel, this is your place. Be advised that they are bring counted and only switched out upon request. If you need another towel, they log it in a book

The staff? They were... present. They checked me in. They pointed vaguely in the direction of my room. They didn't spontaneously burst into song, but hey, you can't have everything.

The breakfast? Let's just say the coffee was strong enough to wake the dead, or at least make you question your life choices. The eggs and bacon were served to you and carefully portioned. There was cereal. The toast was dense. Very dense. Like they were trying to achieve singularity. But that's my fault as I hadn't quite figured out the toaster machine

Overall, it was... an experience. If you're looking for a hotel that will make you appreciate your own bed and shower, then Azure Hotel is a solid choice. Then again I was on a budget and looking for an affordable hotel in Moreno Valley If you're looking for, you know, actual luxury, and are willing to pay alot more, maybe keep scrolling. Three stars, mostly for the sheer audacity of calling it "Azure." Especially...

Azure Hotel may have you thinking they are this chic little boutique hotel, but once you get there prepare to be underwhelmed. The best thing about this hotel is the elephant statues out front and they are just supposed to be a preview of what's to come. Unfortunately, what's to come is carpets that have been there since the 70s - 80s. A mini fridge and microwave are nice but not nearly enough when a more sensible, quality and value driven hotel with a full kitchen is literally a block away. There are constantly cops in the parking lot, making you feel like you're in prison. Their rooms are cut off by a 3/4 wall separating the king size bed from the living room/sitting area. But both sides share a TV, a small TV, at that, sitting on an iKea dresser (I mean a swivel TV mount costs like $20, they really couldn't afford this extra touch so both sides can actually enjoy the TV?). The separation wall is the only thing that has a good view of the TV. Due to Covid they put a fruit, a mini yogurt, and a spork in a brown bag plus there is an industrial toaster for you to make your own toast in the morning and they call it a hot breakfast! I was not pleased. The restaurant that is open in the afternoon and evenings have prices that are so outrageous you would think a 5 star chef was cooking there, but I promise you there is not! The price of the hotel itself was shocking too. I'm a Wyndham Rewards member but not once did my stay line up with the money I am supposed to save as a member. They even kept my deposit!! I didn't stain or take their towels, the place was fairly clean, I honestly cannot to this day figure out what justification they have. The staff is unprofessional, a manager was even smoking right outside the back door (I'm pretty sure the law is 25'). All in all, this hotel did nothing but disappoint so I will beeline it for the Candlewood from now on... Total...

Really like this hontel and I've been to a LOT of hotels, esp lately. Rooms are huge...like a 1 bed apt esp compared to typical hotel rooms. Right across from Ontario airport w restaurants in walking distance. A tad antiquated, but charming... like a stately old mansion. Pool was closed. Breakfast is lacking. Included w stay as is parking, but served w/o options. Was served sausage patty, scrambled eggs, and a hash brown. Options for cereal, coffee, and toast available, but pretty scarce compared to other hotels amd hours r 6:30-9am on the weekend! Annoying when cant sleep in on vaca. Grounds outside near pool are picturesque, as is the lobby and welcoming area which is beautifully decorated for xmas in a warm and welcoming vibe. Hotel rooms have sink, fridge, and microwave! Bathrooms also big w marble floors and area separated for using toilet and bathtub vs sink which I love because anytime flush w/o seat cover bacteria is spread everywhere. Wish had a room w a better view. Across from guest laundry. Staff not very interactive. Getting a job done.. not certain enjoy job from mannerisms. Would be nice if more friendly and interact a bit more w guests to create a warm and inviting social ambiance. Never easy to be away from home in a foreign area. Nice to have friendly people offset the angst or uncertainty staying at an unknown location can cause. Oh! NO Privacy hanger for doors amd maid/hotel service came by my room 3 x's despite my indicating not wanting service. Location of bathroom to door entrance allows for people trying to get in to room to be able to see one in the bathroom, even if the safety lock is on. Door opens enough to see 1 in bathroom which happened to me. Very embarrasing m needs to be rectified. Safe and room OB didnt work. Had to check in all over to extend reservation. Overall...