Starbucks — Restaurant in Ontario

⭐️⭐️ (2 out of 5 stars) A mixed experience – great space, but painfully loud music

I stopped by this Starbucks to try their new Summer drinks and I want to start with the good: the location is convenient, and the store itself is spacious with plenty of seating hence why I gave it 3 stars. It’s a great spot to sit down and relax—or at least, it could be.

Unfortunately, the music volume was incredibly loud. I could hear it clearly even while in the restroom, which made for a very uncomfortable experience. I politely asked if they could turn it down, but was told the system is preset and can’t be adjusted. At that volume, it honestly felt more like a club or concert than a coffee shop—way too much for a casual visit, and it actually hurt my ears.

Another issue is the drive-thru layout, which interferes with parking in the front. I like being able to keep an eye on my car, but I had to park farther away because of the traffic flow.

This location has a lot going for it, but the extreme volume of the music made it hard to enjoy. If that were addressed, I’d definitely be more...

A very aggravating experience. I placed a mobile order at 9:50am, and arrived 5 minutes after. I didn't expect for my drinks and baked goods to be ready, but didn't think they never got my order at all. It wasn't until about 10:05 that a batista asked me again what I ordered. When I gave her my name and drink she looked around and said she didn't have it, even though I showed my mobile order receipt. They also didn't have the tickets for my croissants. They made everything for me anyway, but the Frappuccino didn't have much of a caramel drizzle ( I ordered XT), and there wasn't the XT whip I had asked for either. The consistency was like a half melted slushie, so I ended up just refunding my drink off of my order. I needed to get to work and didn't have time to wait for a remake, my 25 stars I used on my drink wasn't able to be refunded either, which is really confusing to me. Waste of time waiting 15 minutes in total for 2...

False advertisement of food ask to speak with manager and crew "baristas" claim they are it when asked 2nd tome "merina" said she was and that "chris" was out for two weeks highly doubt starbucks has no managers on duty for two weeks and if they do then thY must be why they are so insensitive. Had a request she laughed and and was just so rude to having to do with my Son that is Autistic don't care to share any more details because in these times when everyone is bringing so much awareness to everything especially AUTISM i finally was able to prove that it is all talk and that a simple request about food that triggers my son The Starbucks employee shrugged her shoulders and had the take it or leave it attitude I knew these tolerante entitled people have when it comes to being empathetic this Starbucks sucks if ypu love somebody with AUTISM PLEASE...