WaBa Grill — Restaurant in Ontario

I called place an order while I was at the UPS Store up the street hoping to have it ready by the time I got there. As soon as the girl answered she immediately said, in a bold tone, "can you hold." Not phrased as a question, more like "wait". I said okay, no response. I drove down the street through several intersections, entered the Plaza, parked and even went inside the restaurant staring at the employees while I was on hold with them. I mentioned nothing of this to them as I didn't want to be that petty.

Then I ordered two chicken bowls, one with avocado. I asked for extra sauce on the side and the guy said it already has some. I said I know but can I get some more and he gave me a Blank Stare, said something under his breath, and I said nevermind.

By this point I realized the girl that put me on hold did so and then sat down to have her lunch. I doubt anybody knew I was on hold on the phone.

Finally, by the time I got home and sat down to eat with my wife I realized they charged me but they never give me my avocado.

I don't know what it is but Waba Grill has good food but terrible service, and this tends to be the case even at other locations, but especially at this one. I only went to avoid something a bit...

I had an outstanding experience at WaBa Grill, and I just had to share! From the moment I walked in, I was greeted with a warm smile and friendly attitude. The staff went above and beyond to make sure I had everything I needed, offering helpful suggestions and ensuring my order was perfect. It's clear that they genuinely care about their customers and are committed to providing top-notch service.

The food was delicious, as always, but what really stood out was the level of attentiveness and kindness from the staff, Raul was amazing! super friendly and attentive!

If you’re looking for great food and even better service, I highly recommend visiting WaBa Grill. The exceptional customer care makes all the difference, and I’ll definitely be...

This location has always been a hassle for me. First time I came to this location was a little over a year ago and I had never been charged extra for spicy wanna sauce. Still haven’t at any other location except this one. Now fast forward, I notice they have become real skimp on the food. All I usually order is a side of rice with some avocado on top and spicy waba. Now they have the plant based meat so I’ll get that. Beside the absurd price of the meat, they give so much less rice than they used to. It’s honestly ridiculous. I live a 2 minute drive from this location so it’s convenient but I’ll have to start driving elsewhere to get my...