if i could leave 0 for service i would,,, my husband and i came in with our 2 year old and ordered loaded fries a burger, kids meal, and salad, along with a togo order for my sister. i asked for the ticket for the togo order as it was placed so my sister knew how much money to send me. i read the togo order verbatim from the text and our server (april) rang that in wrong, im a server myself so i understand things happen, however it just kept going. she forgot my appatizer that i ordered totally, which she got and didn’t put on the ticket thankfully, however she did not check on our table hardly at all. the entire 30 mins we were waiting on food (and an appetizer i was under the impression was coming) she did not walk over to the table. there was one other table when we walked in and two bar guests. had i been able to tell she was busy i would have shown more grace because i know how it is, unfortunately she just stayed leaned on the bar talking to the men at the bar rather than coming to check for refills, if we needed anything, or even to see if our food was good once it came out. she did not table touch after receiving our food so if something was wrong she wouldn’t have known. our togo order was placed the same time as ours and we did not receive that til we were paying out. she did not come back to collect payment so we just left it on the table. i understand serving tables things happen but the very least you as a server can do is communicate situations with your table and be attentive to their needs… the only time she started coming to the table was towards the end of our meal when she could see i was visibly upset.

i even left a note, which i have NEVER done before

here’s a pic of the note i left and her chilling behind the bar not checking on food or anything