Habit Burger & Grill — Restaurant in Orange

Hatch Chile Charburger ($4.95) features bold southwest flavor with grilled Hatch green chiles, melted cheese, fire-roasted chipotle salsa, tomatoes, lettuce, and mayo on a toasted sesame seed bun. The Hatch chiles and the salsa make this an amazing burger. I am a BIG FAN of Hatch chiles and just in love with this burger. For an even better burger, get it on grilled sourdough. It will knock your socks off! Rating: 5/5

Hatch Chile Chicken Sandwich ($6.95) is made with lime-marinated, chargrilled chicken breast with grilled Hatch green chiles, melted cheese, fire-roasted chipotle salsa, tomatoes, lettuce, and mayo on grilled sourdough bread. It is a good chicken sandwich, but I think the chiles overpower the chicken a bit. But if you’re a Hatch chile fan and just not in the mood for a burger, this sandwich is a good option. Rating: 4/5

Hatch Chile Chicken Salad ($7.25) is made with lime-marinated, chargrilled chicken breast on top of hand-cut greens with feta cheese, diced tomatoes, carrots, black beans, chargrilled sliced Hatch chiles, fresh cilantro, and tossed in their house-made cilantro lime ranch dressing. This is a huge salad with huge flavors. It is the combination of Southwestern from the lime, black beans, chiles, and cilantro along with a Mediterranean twist of the feta and tomatoes. The chicken seems to stand out better in the salad versus the sandwich, at least for...

I come to the Habit for one thing, they serve Heinz malt vinegar for their french fries. I grew up using malt vinegar on my fries and love the tangy flavor. The Habit is one of very few restaurants that have malt vinegar as a condiment.

I ordered my meal, almost $20 - ouch! None the less, I get my food and walk over to splash some malt vinegar on my fries. There is no malt vinegar on the condiment tray. Perhaps some heathen took the bottle to their table for their sole use. Annoying, but it happens. So I tell the counter person there no bottle of malt vinegar for the fries. She answered me telling me they ran out because they forgot to order it in their supply list.

Very incompetent staff. But, mistakes happen. However, what did the manager do to correct the problem, NOTHING! Again, mistakes happen, buy why not correct the problem? And it would be so simple to do. This Habit is located about 100 yards from a Walmart. Why not just grab $20 from petty cash and buy 10 bottles of Malt vinegar from Walmart and make your customers happy. Instead, lacking any common sense or initiative, the manager is like tough crap, no malt vinegar for you - even though you just paid $20 for a burger fry and drink.

This is not they way to make happy...

This past Sunday I placed an order at the Orange CA location through UberEats for pick up & delivery. I have never had a bad experience with The Habit in Orange before this time. When I received my order the whole order was delivered cold, and it was soggy. This was mainly caused by the way it had been packaged at the Habit. We had to reheat the food, but the buns on the burger, and the lettuce wrapped burger were soggy due to the condensation in the bag. All of the Green beans and fries were cold and soggy. Just now I tried to call the Habit in Orange to speak to the Manager, but I was directed to a call center, and they said they could not connect me to the Orange location. The call center directed me to a website to fill out my complaint on their contact page. I expected a response within 24 hours, but 3 days later, I have received zero response from The Habit. What kind of business does not allow you to call to speak to Managment? What kind of business does not respond after 3 days? Apparently, they...