OG Mexican Grill & Cantina — Restaurant in Oregon

Im a bit conflicted. Inside and outside someone passionately took time to buy nice things, remodel, and decorate. They didn't cheap out in the decor like many restaurants do.

Their drinks were also pretty good, reasonably priced, and came out relatively quickly.

Their food wasn't too bad. Appetizer was beans, chips and salsa. Salsa felt a bit watered down and I swear someone either crushed up the chips before serving us, or the person didn't want to open up a new bag of chips. Whatever, it was free and it was good for being free.

Things were going mostly fine up to this point as I had my drinks and free appetizer. We proceeded to order a guacamole and chips and also some dish thatwas $64 which was supposed to come with a variety of meats. We were pretty excited, chorizo, BACON WRAPPED SHRIMPS, and other other meats. Great right? Well it took a bit longer than I would have hoped, but understandably things get busy and good things are worth waiting for.

However, when the food arrived, we were missing the chorizo, bacon wrapped shrimps, and beans and rice. When we pointed out that we did not get the chorizo and another meat stated on the menu, the waitress told us that they would give us extra meat instead. Ok, sure, would've been great to know they were out of that before ordering but again, the waiter may have forgotten. But when the shrimp, beans and rice arrived about 10 minutes later, not only was it not BACON WRAPPED SHRIMP, but some other shrimp (it was delicious whatever it was). When we asked about the extra meat for not having chorizo, the waitress told us it had already been included in the original dish.

It made no sense to us as she had been the one to deliver the first dish and she had been the one who told us we were going to get extra meat. Anyways, the food was decently good. A bit overcooked but again maybe the kitchen was busy or the new guy didn't take the meat off in time. It certainly was not a reason to not give them another chance. Not even after the big tortilla plate that only had two tortillas in it (for a dish meant for two people). Odd that they would cheap out on the tortillas as there was a ton of meat, but again their choice.

But do you remember the guacamole we ordered? Yea, it's an appetizer and because it didn't arrive by the time the meat arrived we had to cancel it.

As a side note, when we first arrived, we found a big guacamole dish barely eaten behind us. I have no idea what happened but I wonder if they took forever to serve that item that the customer got mad, took a bite, and then left. I saw another table with two untouched tacos and a receipt later on too. Was it related to the service? I have no idea, but the food looked good so I don't think it was the taste.

When it came time to the bill, we found that they had charged several dollars more for our main dish. Nothing insane, but combined with the long wait, not getting items we ordered/getting items we didn't order, and the incorrect billing at the end, we did not have a great experience.

I hope they fix their operations, menu, and service. We really just wanted the food we ordered but we received something else without being told we would be beforehand.

Come here for the drinks, ambiance, and free appetizers. But if you're in the rush and want to eat, just make sure you're going to get what it says in the menu for the...

My husband and I went on a Saturday at 2pm, there was only 3 tables occupied. We sat down and waited for 30 min before anyone even came over to take our drink order. When someone finally did come over it looked to be the cook not the waitress and he brought us a half bowl of chips with dirty gloves on but did not take our drink order, we waited about another 10 min before the waitress finally came and took our drink order. Nothing was said about the wait time, no apology or explanation. We then waited another 20 min before she came back to take our food order. When we finally did order another 45 min went by and then the waitress brought out my husbands food but not mine, especially since we were only a table of 2 that is extremely unprofessional. When my food finally did come it was cold and bland. After I took 2 bites a fly came and landed on my food. Obviously, I wasn't going to eat it because first of all it was bad and 2nd a fly landed on it. When the waitress came back I told her what happened and she said "oh ok so do you want me to take your plate". She then came back with the bill and my lunch was still on it. I told her she needed to take it off and she did but there was no apology, no offering to make something else. I can not believe that after all of that she actually had the nerve to still put it on our bill. This was probably the worst experience I ever had at a restaurant. How do you expect to keep a restaurant open when first of all you dont staff it properly then the staff that you do have is poorly trained and unprofessional and to top it off the food was bad. The food is very overpriced as well. I would not recommend this restaurant to anyone. I'm considering filing a complaint with the Oregon Health Authority because having flies that land on your food is really...

I waited several weeks for grand opening, I was excited to see the amazing remodel. The interior is well put together. I anticipated for the service and food to be the same.

Upon arrival, my partner and I waited for a good five minutes before being acknowledged and seated. The communication was not there. I noticed this lack of communication when new customer entered the restaurant. No sign were displayed to help customers understand if we should be seated or wait to be seated.

As soon as we were seated there was no silverware, no napkins and the table that was 2 feet away had dirty dishes sitting at the edge of the table the whole time we ate. There was only one person working the floor. They were all over the place, taking orders, working the bar & seating customers, cleaning some tables, etc. Looked to be they were very low staffed.

Once my party and I placed our orders, we still did not receive our silverware or napkins. As soon as food arrived, it was brought out at different times. My partner received his food before I received mine. The food was fairly good, however the food did not stay hot. The food got cold fast.. The nachos that we ordered were extremely soggy. The wrong type of chips to use for nachos. We were disappointed and ate what we could and left the remaining nachos. Disappointed to pay over $120 for food and it was not cooked well, prepared well, and the services was horrible.

After ordering my USDA Beef Fajitas the meat was not cooked properly. Some pieces were rubbery and other pieces were soft. The onions and bells peppers were soggy and over cooked. The chips and dip were bunched together oily and soggy. Very disappointed with my overall experience. I will not be returning anytime soon. I hope this restaurant makes some major...