My fiancé & i recently had the pleasure of dining at American Japa Sushi, and I must say it was an outstanding experience from start to finish. This gem of a restaurant truly exceeded all my expectations, leaving me with a craving for more.
First and foremost, the food was absolutely delicious. Every bite was a burst of exquisite flavors, as the skilled chefs at American Japa Sushi expertly crafted each sushi roll and dish with utmost precision and care. The freshness of the ingredients was evident, and the attention to detail in presentation was simply stunning. It was a feast for both the eyes and the palate.
What truly set American Japa Sushi apart was its excellent customer service. From the moment we entered, I was greeted warmly and made to feel like a valued guest. The staff was incredibly attentive, ensuring that every need was met promptly and with a genuine smile. Their knowledge and passion for the cuisine shone through, as they offered helpful suggestions and ensured a memorable dining experience.
Speaking of attention to detail, American Japa Sushi excelled in this aspect as well. Every dish was meticulously prepared, and the presentation was a work of art. The delicate balance of flavors and textures was evident in each sushi roll, showcasing the culinary expertise of the talented chefs.
I was also pleasantly surprised by the selection of excellent sake drinks available. The sake menu was extensive, featuring a variety of options that perfectly complemented the flavors of the dishes. The waitstaff was knowledgeable about each sake and provided guidance in selecting the perfect pairing, further enhancing the overall dining experience.
In terms of pricing, American Japa Sushi was just right. The quality and portion sizes of the dishes were well worth the cost, offering great value for the dining experience.
Lastly, we want to express my gratitude to our waitress, Liana, who provided us with fantastic service throughout the evening. Her attentiveness, friendliness, and genuine passion for her work added an extra layer of enjoyment to our dining experience. Liana's knowledge of the menu and her ability to recommend the best dishes further enhanced our culinary adventure at...
Read moreDisappointing Experience at American Japa Sushi - Discrimination and Poor Service
I rarely leave negative reviews, but our recent visit to American Japa Sushi was a disaster. We chose this restaurant to celebrate my daughter's birthday, based on recommendations. Unfortunately, our experience was marred by subpar service, limited food options, and blatant discrimination.
Issues:
Misleading "All-You-Can-Eat" concept: Limited variety and no options to choose from. Slow service: Our server forgot our requests multiple times, despite the restaurant being empty. Water was complimentary but hard to get: We had to ask repeatedly for water. Poor food quality: Thinly sliced salmon and excessive rice. No birthday acknowledgment: Despite informing them of my daughter's birthday. Automatic gratuity: 25% added to our bill without notice or menu disclosure. Discrimination: Server claimed gratuity was for the "mess" caused by our children, implying extra charges due to family size.
Resolution:
After questioning the gratuity, the server removed it, and I voluntarily tipped 15% because I always tip since I was a server in the past. However, the manager's lack of explanation and apology raised concerns about discriminatory practices. I asked if this was a policy, normal practice and Viviane the manager said it’s not. They don’t usually add gratuity to large parties and I asked so what’s the reason and the server said because of the mess, I asked if there’s a fee for a mess and the manager said that’s also not a policy. We made the mistake of trying to celebrate a bday here. Never coming back!
Conclusion:
Our experience was ruined by poor service, subpar food, and discriminatory treatment. I suspect we were targeted due to our cultural background. He thought I was a Brazilian Tourist. Little did he know I was born and raised in the US but speak Portuguese. Avoid this restaurant unless you want to risk similar treatment.
Rating: 1/5 stars
I forgot to mention they have grilled salmon temakis but it’s served cold! How do they grill it and then chill it? Well that just proves they use left...
Read moreTitle: "Exceptional Sushi Experience at América Japa Sushi!"
I recently had the pleasure of dining at América Japa Sushi, and I must say, it was an extraordinary experience from start to finish! This restaurant truly excels in several aspects, making it a must-visit for sushi enthusiasts and food lovers alike. Here's why I can't stop raving about América Japa Sushi:
Sushi Perfection: The sushi at América Japa Sushi is nothing short of perfection. Each roll is a work of art, beautifully presented and bursting with flavor. From traditional favorites to creative chef's specials, there's something to satisfy every palate.
Freshness is Key: You can taste the freshness in every bite. The quality of the ingredients they use is top-notch, and it elevates the dining experience to a whole new level.
Attentive Service: The service is impeccable. The staff is not only friendly but also attentive to your needs. They're more than willing to offer recommendations and ensure your dining experience is memorable.
Atmosphere: The restaurant's ambiance is inviting and cozy, making it a great place for a romantic dinner or a night out with friends. It's clear they've put thought into creating a comfortable setting.
Variety Beyond Sushi: While known for their sushi, América Japa Sushi also offers a variety of other Japanese dishes that are equally delicious. Don't miss out on their tempura, teriyaki, and miso soup.
Reasonable Prices: Despite the exceptional quality, the prices are reasonable. You get incredible value for your money, which is always a pleasant surprise.
Overall, América Japa Sushi has won my heart with its delectable sushi, warm hospitality, and delightful atmosphere. It's more than just a restaurant; it's an experience that leaves you craving for more. If you're a sushi lover or simply looking for an unforgettable dining experience, América Japa Sushi is the place to be. I can't...
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