Rosetta Bakery — Restaurant in Orlando

Though this place is visually pleasing. The food is average and expensive. What’s more important, Management does not care about running a clean establishment. They allow big dogs inside and even encourage their hoping on top of the counter ( big paws torso and ALL) by offering them treats. I was appalled to see it and asked to speak to the manager. She defended that they’re a dog friendly place and that all the dogs who visit alongside their owners do the same. She explained that they wipe down the counter every time though. WTH, This was a big golden retriever. These dogs shed a lot. I couldn’t believe the absurdity of it all. I thought I was witnessing a dog whose owner lacked common courtesy and couldn’t be bothered to train his dog. Now I understand why on other occasions I’ve witnessed other patrons place their small dogs right on top of the tables where we eat. The notion is absurd. But the owners not only allow it, they encourage it. I expressed that I was certain that if a health inspector observed what I saw that they’d certainly get a citation. Well of course I researched Florida laws which specifically state dogs are NOT allowed inside restaurants or food establishments. With special permission, they MAY be allowed in outdoor dining areas. I will inform the health authorities of this restaurant’s practices. I inform you to watch out for animal hair in your food. This since the owner, manager and employees tend to confidently and happily defend their dog friendly indoor...

An amazing experience at Rosetta Bakery Orlando!

I had the pleasure of visiting the new Rosetta Bakery location in Orlando, and from the moment I walked in, I knew it would be an exceptional experience.

The atmosphere is welcoming and elegant, with impeccable presentation of their products. I tried their fresh focaccia, a delicious pistachio croissant, and a perfectly prepared cappuccino, and every bite was a true delight. You can tell the quality of the ingredients and the passion with which they make their products.

But what really made my visit special was the excellent service from the entire team. From the friendly greeting upon entering to the patience and knowledge with which they recommended options, each member of the staff went out of their way to provide warm and professional service. The store manager is a pleasant lady and dedicated to her job. You can tell they enjoy their work and value their customers.

Without a doubt, Rosetta Bakery in Orlando has become my new favorite place to enjoy high-quality bakery and coffee. I recommend it 100% and will definitely...

I came to this place on the opening day, and employees were really nice and the pastries (although not authentic Italian in flavor) were very good. I enjoyed the experience enough to recommend it to friends, and came here with a few people over the course of the next few weeks. The experience was totally different. Employees were rude, seem upset that you won’t speak spanish to them, the pastries were stale, and they refused to heat up a small pastry for my friend. One of the girls serving behind the counter kept giving me an attitude and cutting her eyes at me over simple questions. When it came time to pay, I felt rushed and hadn’t even asked for a drink, I asked for a steamed milk like for a cappuccino and they told me they didn’t have milk… but when I asked if they had cappuccinos they said they did, and seemed upset that I had asked for milk. I ordered 3 small pastries and 2 small cups of milk and my total was near 30 dollars. There’s absolutely no way I’d recommend this place anymore. The food is decent, but with plenty of error, and the customer service does NOT...