Wendy's — Restaurant in Ottawa

I rarely go out of my way to leave a bad review but this was 100% unacceptable! I put an online order when I arrived no one answered at mic so I pulled up to the first window to which I seen an employee and she immediately ducked to avoid then pull up to the second window to which I was greeted by a what do you want thinking I couldn’t hear the employees began to use foul language complaining how I had put an online order mind you it was just for a burger and some nuggets nothing large I told them if they didn’t want to work that’s fine to give me a refund they kept saying no that they had to make it this place seriously needs some new employees very rude! To add they also did not use gloves to pack my fries they grabbed them with there bare hands my order was definitely thrown in the...

Me and two co-workers went into this restaurant to place orders, the first thing you notice is the bad service! The cashiers first words was she cannot take our order and walks away! So after about 7-8 minutes what seems to be the manager on duty shows up and finally login to the register for the cashier to take orders! Now we all place our orders and politely ask for receipts, the receipt Machine was broken on the front register. After having to ask for a simple receipt multiple times the manager finally brings them one by one. I stood and listen to another customer place an order and observed how rude the cashier became over time. After getting back to our hotel we find that the chicken patty was undercooked on the sandwich! Staff at...

I really want to like and support my local Wendy’s, but it’s definitely hard to do so when they make your order wrong more often than not. This time it was no Applewood smoked bacon on my Southwest Avocado Chicken Salad. Not sure if they were out of it or forgot to put it on, but they never mentioned it either when I ordered or when I paid. Very frustrating, especially when you’ve had to wait in the drive-thru for so long, because the inside never seems to be open anymore and you get home hungry and ready to enjoy your meal. Please get your act together, folks. I understand that we’re still in the time of covid, but seriously, that should no longer be an excuse for hit or miss good...