Chicken N Pickle - Overland Park — Restaurant in Overland Park

I will first start by saying the concept, the looks, the atmosphere, and the food is top notch and quite amazing. After that, not sure how the other reviews happen to be what they are unless they were friends, people using it as a playground, pickle ball players, or employees writing them. So I hope we get some real ones on here. The service is horrendous. Other than when we first sat down, we had to go find someone to get our beverages. There was no such thing as getting our tables cleaned off. If we left everything on the table instead of finding empty tables to put all the used items on, we wouldn’t have had room for another glass. We spent all night cleaning our own table off. And trust me, every table around was being treated the same. When we were able to flagged someone down for drinks, you had no idea when they would get there. Most of the time the ice was almost gone but you could see why. The servers were like ants running in circles trying to find the tables. When they finally arrived, it was an auction to find who they belonged to. The food, well they really have good food. It would just be nice if the hot items were hot and the cold were cold. But just like the drinks, you would see the servers running around the place in circles. It was actually kind of scary to see these people going back and forth and trying to put food on the wrong tables. I was so worried about what may be in my food when I finally received it. So if you’re going for food and drinks, good luck. If you’re going for pickle ball, great! If you want the newest playground/daycare in Johnson County, you have it. Kids are allowed to run around everywhere unattended bothering everyone while so many of their parents are getting drunk. To put those young servers in the position to serve them is horrible and irresponsible of the organization. It would be a great place for DFS and MADD to hang out. When you get your tab, of course you’ll be shocked. They actually have the audacity to charge 50 cents for a splash of cranberry juice. And I’m talking a splash in a $7 drink, really? No bar does that, NO bar. GREEDY! It’s not the 50 cents, it’s the idea. So did we have a...

We went for a family birthday brunch this last Sunday (6 adults and 2 kids). Despite the website info, brunch was already over, unless we wanted an overpriced buffet, so we opted for lunch.

Our waitress was very nice but terrible at her job. I say she was nice because that stood out. From the moment we arrived, the staff was full of frowns. Everywhere you looked, frowns standing by the entrance, frowns serving food, frowns sweeping. It was weird.

There was a giant mess of old food on the only available table, so our waitrss brought my mom one dry napkin and left. We thought she was getting a towel but nope. We ultimately used my nephew's baby wipes.

She didn't take drink orders for the full table, got the food orders wrong, and after delivering them, disappeared and never checked back with us. To a person, our food was overcooked/obviously burned so they served it anyway, but hey, like I said, at least the orders were also wrong.

I had a chicken sandwich and there was literally no chicken on one half of it. The other half had a small medallion of chicken that was so burnt on one side I couldn't bite through it.

We did eventually get our drinks, but apparently one tea/beer per person is the limit, otherwise she probably would have asked her customers - who were sitting in the sun - if they needed anything more?

By the time she came back around, it was to bring the check. Our glasses had been empty for quite some time, the gross food had grown cold, and we were done with this experience.

We were looking for a family-friendly environment and thought this would be a good fit. What we learned is that for the amount they charge, unless pickleball is the primary reason you're there, this place is just another corporate gimmick offering sub-par food and service. Spend your hard-earned...

The place is huge, so as a brand new customer, it’s a little overwhelming trying to figure out what to do. We walked in and sat at a table pretty easily. Then we waited, and waited, and waited. A server finally came by and dropped off some cups, so I guess we get our own drinks, no biggie. We each got up and got drinks, then another server came by and asked for our card to start a tab since we all have drinks now. Confused as no one really said anything to us regarding drinks or food, but OK, we gave them our card. We waited a little more for someone to come take our order, but no one. As another employee walked by, I asked and was told you have to order your food up at the counter. Maybe I just missed the signage, but walking out I looked again just in case I missed something, but I could just be blind, however, I didn’t see anything indicating you order your food at the counter. It’s weird that they would drop off cups for drinks but not mention anything about ordering your own food at the counter. Food came out fairly quickly. I had the ribs and chicken combo. Ribs were good, but the chicken looked a little undercooked. It’s not even the color as smoked chicken does come out a little pink, it’s the texture that concerned me. It was rubbery and still has that shine that raw chicken has. I informed an employee who spoke to her manager. She came out and I mentioned that the chicken seemed a little undercooked. She went into the smoked chicken explanation. I tried showing her the rubbery part of the chicken but told me she has this conversation regularly, smoked chicken has the pink in the middle. It was late, I didn’t want to argue my case further. It was just a weird experience overall. Heard a lot of good things about the place so it’s possible we just went on...