China Rose Chinese Restaurant — Restaurant in Overland Park

Beware of this place and their horrible customer service. They omit items from your to-go order hoping you will not take the time to come back. I ordered Honey Walnut chicken. I get home and open it and it has no walnuts. I called and told them there were no walnuts she stated "we don't have any walnuts". I asked why she did not tell me when I was placing the phone order (not online, on the phone!) or when I picked it up. (It is one of the most expensive items on the menu and a "specialty") She said I will give you $1 if you want to come back and then started laughing. I said, I will come back and would like to return my order for a refund. She then started talking to someone about it and started laughing again. I told her I would bring my entire order back ($27) untouched because now I am angry that you think it is funny and have wasted my time, and I don't want any of it and I wanted a full refund. She said no I will only give money back for the chicken. At this point I told her I would just write a bad review here and never frequent her...

I live 2 mins away from this restaurant and I finally learned of their existence through my work a couple months ago. (they ordered in lunch for us one day and I was quite impressed!) Needed a quick dinner option tonight, I remembered how much I enjoyed the food, so I placed a carry-out order. Ordered online on their website through Menufy, super easy and user friendly! I received confirmation that the restaurant received my order with a general time for when it would be ready. I showed up in that time frame, was immediately greeted upon entry. (Small and cozy dining space, hope to visit for dine-in in the near future!) My order was confirmed at the counter, everything was prepared just as ordered and portion sizes are perfect. The crab rangoon is fantastic and a personal favorite from here. This won't be my last order or visit to this local...

I would put native stars. Went in for th first time. So cold in their I had to ware my coat the hole time we was in their. They lady was rude. The food was gross. The soda was good but my husband asked for no ice and I got no ice as well. I said I was not going to pay for mine because I ate 2 pieces of chicken and I was done. She said well that is how our chem fast if you don't like it we can not serve you. I am telling you the chicken was not the problem the sauce is the problem. We will never be back and we will tell everyone not to go their. They was not busy and I can see way. Food leaves nasty after tast.my husband could not even finish his. She sat on her but the hole time. When I pushed my food to the side she asked if it was ok I said no it was gross and she asked me if I wanted...