KFC — Restaurant in Overland Park

Hard to get to parking lot if coming in from 119th St entrance (hint: stay as close to Blue Ridge Parkway on the east side of the large, sectionalized parking lot). Inside, ordered from combination order station/pickup counter. Ordered as follows:

{Georgia gold honey mustard BBQ chicken Basket. comes with mash pots, biscuit and pickles. No drink.}.

Clerk said it comes with french fries. Told the sullen clerk ?Marilyn? Web site says it comes with mashed potatoes. She grudgingly changed order.

Ordering for myself, I saw 3-pc tenders on menu so I ordered the number next to it (#9). As clarification I said "Not combo". The clerk told me #9 is a combo. Then I see the letters on the overhead menu. The clerk was visibly put out and testy from then on. She handed me a cup and I told her "I ordered "No drink". She shoved the drink in my hand and said "Just take it." As if she'd wasted enough time with me.

When I got order home, greasy brown gravy was all over the bottom of main container, and on potatoes and had soaked the biscuit. Small unopened container of greasy gravy was buried under the mashed potatoes. This second unpleasant experience I have had at this store without any offsetting good one. No more tries. I should have abided by my rule: First experience bad, don't try again.

KFC needs to synchronize their web site and store menus, and mark the path to their parking lot to distinguish it from Tacos, McDonalds, a tire store, and other businesses in the large...

Excellent, all the way around, for getting a really good meal delivered! Excellent food (taste, quality, and temperature)! And, the delivery driver, Ali, texted me once he delivered the food with contactless delivery, to let me know it was just outside my front door. In addition, delivery came speedily, after I ordered online! Then, for a nice surprise, Joshua had included a tag on the bag with his contact information and the fact that he had quality checked my order, which was very reassuring! He included his contact information in case there were any problems. I did NOT need to contact them for anything bad. In fact, I should have contacted them to give them my raving, good report! Seven forks and several napkins were even included, without me even having to request them! This all meant the world to me since I was not feeling the best after getting a flu shot from the day before, and was not up to...

EDIT:WRITTEN FOR MANAGEMENT TO SEE, NOT TO DISRESPECT THIS LOCATION. I RECENTLY CAME HERE ON SAT. 07/30/22 TO PLACE A FAIRLY LARGE ORDER, IT WASNT EVEN 9 PM AND LIGHTS WERE ON. WASNT CLOSED. SAW 3 OTHERS GO THROUGH AND WAIT BUT NOTHING AND ANOTHER WOMAN TRIED THE DOOR IT WAS LOCKED. I PULLED UP TO WINDOW AFTER NO ONE ANSWERED THE INTERCOM AND HONKED. A YOUNG MALE CAME TO THE WINDOW, HEAD DOWN, I ASKED "ARE YALL CLOSED"? HE SAID "YES" , I pointed out the time and he said, I quote, "WE DONT HAVE ANY PRODUCT, SORRY." I WILL TAKE THIS DOWN AFTER MANAGEMENT SEES THIS BECAUSE AS YOU CAN SEE BELOW, I LOVE THIS PLACE USUALLY. THANKS AND SORRY TO MANAGEMENT BUT THOUGHT YOU SHOULD BE AWARE.

Coolest Taco Bell and KFC yet! Like a restaurant inside!! Has a downstairs area with tv that you can sit and eat peacefully. Or eat upstairs with all the space and all the really awesome decor! Loved it! Good job...