Baskin-Robbins — Restaurant in Oxnard

Delicious ice cream cake but grossly overpriced I think for half sheet ($37). Came here around 8p on Wed, place was almost empty, just a mom and her son eating ice cream. Staff were nice, answered phone promptly - asked if their store accepts payment through gift cards added on app which comes in the form of barcode (yeah few stores can't do it even it's their own gift card or app) They said no problem. And so glad they were able to because I had almost $30 worth of $2 gift cards collected over the year. The lady who helped me was patient enough to scan and apply each and every one of the gift card, good thing this place wasn't busy. 5 stars for...

We ordered a cake two days prior for Mother’s Day and when we went to go pick it up they went to go “look” for it and then ten minutes after decided to say they didn’t make it, so we can get another cake or come back to the store another day for a refund and when asked to speak to a manager then didn’t have one so when we tried to speak to someone who can help us resolve this issue they said no one would be coming and that the owner would call us another day would not recommend trusting them with any order even...

I placed an order for a very simple ice cream cake, took all my information for order including cake size, color and what to inscribe. Upon arriving for cake pickup staff was very confused regarding cake pick up order. Apparently the order was never made. Very disorganized employees to take cake orders and not process through. This cake was for a special event and instead of apologizing and giving me another option or discount, I had to purchase a premade cake. Definitely not returning to this location very...