This place is extremely average with extreme convention and amusement park prices. So expect basic burgers priced out as gourmet.
Arvin, the bartender, was amazing. The bar is completely overwhelmed, yet he is trying to clear out orders. The rest of the bar staff are only serving customers directly near them, and not helping at all in areas slightly away. Arvin, was not only helping a much larger area, but also creating drinks for the servers for the tables.
This location loses stars, for general staff behavior. Arvin He cleared out all orders for the tables, and then began helping the massive lines around the bar. All of a sudden, he got about 15 drink orders through the ticketing system. He is finishing up drinks for my group, and it's only been about 5 minutes since the table tickets came in. The servers are yelling and scolding him in front of us. He's being treated like a child all because he's trying to server customers effectively. Give this man a raise.
Another staff behavior that loses points is the "game master". Even though there was an hour before closing, and we had not been informed that games needed to be collected at a certain time, we were treated like children by this guy. We got pool balls from him and then at some point, he came over telling us we had like 20 minutes left. He then didn't let us finish, and began collecting each ball as they were sunk. Very odd behavior. Just tell us it's time to quit, or...
Read moreWent to this establishment for the first time today with a group of friends. As soon as we walk in, the elderly male worker with glasses and grey hair and beard told us bowling was closed as they’re understaffed. He advised us that “we can play the rest of the free stuff they offer” so we did. About 10 minutes after we were sat, a lady told us that it was actually fine for us to play bowling so we did. We were under the impression that bowling was free as the elderly man stated the games were free but never mentioned that bowling wasn’t. Again, this was our first time here.
When we received our check, we were confused about the extra $175 charge so we asked him about it and he was very rude and impolite. He started yelling at us saying we were liars and needed hearing aids. I was honestly scared for my life because he just started going off over us asking for clarification. He kept pacing back and forth, frustrated at us. I was scared he might’ve grabbed and thrown a bowling ball at my head or my friends’. We were fine with paying and feel as though he could’ve went about the situation a different way.
Overall, the ladies at the front were more understanding, accommodating, and very kind but we will probably never go back again just...
Read moreThe bartender was great even though last call was around 1130pm and online it states the restaurant closes at 1am not sure about that but anyways and people was still coming in after us and they was making them a drink 🤔. Around 1230am the manager approach us and told us the restaurant decided to close early and we need to leave 🤔 the manager was Jerry. My wife told him once we finish our drinks we will leave and you close at 1am right? Then it was another situation with another party they was trying to kick out and the manager Marcus was very rude to them and recorded them once they stated them was going to leave a bad review. Then the party and Marcus walked over to us and the party asked us how was our experience and we told them about the other manager who approached us and told us to leave at 1230am. I told Marcus I was going to leave a review. Once I said that,Marcus threatened me and said he is calling security on me 🤔 why me?! 👋🏾 🤔 . When the whole party and Marcus was talking 10mins prior without security.
If you hungry and want drinks, looking for a late night spot don't come here go to another establishment or home the managers are terrible and they make up their own rules and treat...
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