Taco Bell — Restaurant in Painttown Community

Update After submitting a comment on Taco Bell's website (and filling out the survey on the receipt you get with your order), the franchise manager called me to apologize and compensate me with coupons. He acknowledged there were all new staff there who were learning and that he was in the process of getting the service and food quality issues corrected. As a small business owner myself, I understand staffing issues. I appreciated him taking the time to contact me and to give me coupons I can use for a free meal at my local Taco Bell (since this one was an hour and a half from me). I am adding a star to this review for the franchise management's willingness to reach out and make things right.**

People, Frodo took the ring to Mordor faster than we got our order.

While I did expect to wait being it was late Saturday after Unto These Hills let out, this was ridiculous. There were only five cars ahead of us (the dining room was closed so that wasn't an option). After waiting 30 minutes just to get TO the menu TO order, we were told they were out of everything except chicken. At this point, we realize we're in a war of attrition. We're tired after a three hour show. We just want to get food and get back to our hotel room to eat. Which, I'm pretty sure was their game plan.

We ordered the double chalupa box and a double chalupa.

We were NOT expecting what we got 15 minutes later (what'd I tell ya, it's a war of attrition - we're 45 minutes into this encounter now). We had eaten double chalupas at other Taco Bells plenty of times. These, my Google searching friends, were not double chalupas.

Look, you can stick a vienna sausage in a footlong hot dog bun, but that don't make it a footlong hot dog. When I'm expecting double the chalupa, size matters and these things didn't even have the meat or toppings a regular chalupa has! But, at this point, not only were we too tired to send them back, but we felt really bad for all the poor, exhausted souls who had been waiting behind us for their food as well. So, we took them anyway. If you're deciding whether or not to eat here - unless it's during dining room hours, I'd go somewhere else. Even a sit down restaurant would have been quicker with a higher...

Taco Bell of Whittier...

In twilight's hollow, where shadows dance and play, A culinary abyss yawned, known as Taco Bell's Whittier way. A bastion of despair, where hunger's pangs are mocked, And patience is sacrificed upon the altar of ineptitude, unlocked.

We entered, with hearts full of hope and stomachs aflame, Only to find the kitchen teeming with idle hands, devoid of aim. The patron ahead, a wretch forsaken, pleaded in vain, His half-hour wait, a testament to indifference, an eternal pain.

Meanwhile, the drive-thru, a conveyor belt of efficiency, Dispensed sustenance with speed, a cruel mockery to dine-in's misery. Our order, lost in labyrinthine chaos, wandered, forsaken, Until, like a specter, it materialized, only to be discarded, forsaken.

"Remade!" the cacophonous cry, a death knell to our patience, As thirty minutes ticked by, an eternity of frustration, a deadly dance. At last, the wrong food arrived, a grotesque mockery, A bitter jest, that left our souls to writhe in agony.

And yet, dear Taco Bell, thy final cruelty remained, To serve the right food, but only after our patience had been flayed. Oh, cruel fate, to tantalize with promise, only to betray, A gastronomic purgatory, where hope goes to die, each passing day.

Oh, Taco Bell of Whittier, thy kitchen, a charnel house, Where culinary dreams go to die, and hope is butchered, without a spouse. Thy staff, lost souls, wandering, devoid of purpose, Their incompetence, a shroud, that wraps thy reputation, in perpetual curses.

May this review serve as thy epitaph, A warning to all who dare approach thy festering lair. For on that fateful eve, we witnessed, The very abyss of gastronomic despair, in thy Taco Bell's Whittier snare.

Seriously, ya'll dropped the ball on a random Sunday night with like six employees. Also, the kiosk is a horrible idea...the customers still need human contact when things...

Employees have their hair hanging out over food prep area while noses running & sweat dripping off their face! Fecal matter on floor of both dining area & restrooms according To former employee ! They eat the food without paying, smoke pot & possibly deal drugs at this location as they’ve been seen delivering bags to cars not in drivethrough who did not pay) They are criminal! A shift Mgr. told an employee he falsely testified for the man who did the shooting at recent McDonalds murders in Cherokee. (2 killed/20 air evacuated I believe ) Owners of over 100 franchises including KFC are aware that they discriminate against any light skinned person they hire that they don’t know or like. Luin Vantedge Partners, a foreign business who has about 5-7 addresses in various states is difficult to find on the NC Division of Corporations and Secretary of State with different names, and is aware of the employees & management distributing drugs (before legal) to underage high schoolers yet didn’t want to deal with it so just ignored it so currently liable for wrongful termination suits (know the employee who was bullied, threatened &...