I was just there in California from Michigan on vacation. My best friend introduced me to your business and coffee in which I had tried once before and I must not have gotten the right coffee for my tasting and I never went back. But I must say because of the excellent customer service that I received just walking into your business was very welcoming, everyone behind working had greeted us💯💕And made me feel at home and respected. The place was very clean and organized and all staff seem to be working as a great team to make everyone happy and satisfied with their orders. They also will replace your beverage drink etc if it is not to your tastings or not made how it you wanted it made they will make sure to make it right. I had a great experience I visited almost the whole time I was there the whole month not every day but a couple days out of the week and I thank you all for the great experience you gave me the welcoming and the excellent coffee I now love, and I also signed up for your point system which is great I love it. especially the oatmeal apple hot and cold drink. I also love your coffee I tried when I was there and you made it to my liking and I was satisfied thank you very much. And just to let you know I visited another Starbucks while I was there and it was only once and I would never visit that again nothing like your location great job on everyone thank you again. 💯❤️ Keep up the great work from manager on down🤗🥰 would highly recommend if you're in the area and searching for great customer service and fresh coffee and a very clean welcoming location and business at...
Read moreMost of the time the staff seems to be courteous but not very outgoing. One thing is a few of them or one seems to judge a book by its cover. My friend can seem a little eccentric with her bubbly personality and because she dresses with flare and color but a very kind, honest person. And she had frequented this location in Palmdale on Palmdale Boulevard. She had purchased a coffee and proceeded to use the restroom when the Clerk on duty cleared her table and tossed her coffee. She came out of the restroom to find that she no longer had her coffee she just purchased waiting for her on the table she had selected. The Clerk told her that she was there to long and dumped her coffee for a reason unknown. It upset her, asking the clerk why he had done that. She let him know it was very inconsiderate and she became emotional with tears for she had done nothing , not causing any problems and could not understand why he had done this. The Clerk offered no apologies, did not offer or replace her coffee so her only choice was to gather her stuff and leave. She was also charging her phone and tablet which he made a negative comment about. For one thing most of the tables are equipped and used for charging your phone and or devices. So I think and she believes he made a personal judgement based on appearance. People and more so, employees, should never judge a book by its cover. Remember to story of Howard Hughes who was judge prematurely and unfairly solely on way he looked, and he was a...
Read moreSo this Starbucks is right up the street from my house they recently remodeled it and it’s really nice ! I used to go there 3 to 4 times a day now I just go there twice a day if that but for sure I go once every day. Ever since they remodeled it has been the best experience in my opinion, the employees are really nice and sweet and honestly my drink taste so good and it’s really consistent in the mornings I love the morning crew they always make my coffee perfect, the evening crew not so much lol but they’re still really nice and they have really great customer service. I’ve been going here for years but recently when they remodeled it just seems like they turned and transformed everything around including their customer service and the employees that work there . So shout out to the morning crew you guys are awesome and you always make my...
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