Whataburger — Restaurant in Palmhurst

Ordered a patty melt combo, Honey barbeque chicken strip sandwich combo, and a grilled chicken sandwich combo. All the fries were OLD and UNDERCOOKED. Needed extra ketchup to make the fries partially edible, unfortunately the fries were so bad that my family tossed the grotesque things in the trash. Each sandwich/burger was old and disgusting looking. My patty melt looked as though it was smashed then run over by a steam roller then reheated for fun to see who was going to get the trash burger as a prank. The bbq chicken strip sandwich had chewy chicken strips, that seemed to be an old forgotten order they just needed to get rid of with the first person that ordered the sandwich. The grilled chicken sandwich was small which didn't fit the bun, which was disappointing. The overall appeal of this sandwich was disappointing. The sodas lacked gas but luckily my daughter loves flat soda. I recommend if you don't want old forgotten food for dinner or if you enjoy the taste of reheated meals, this whataburger location is the place to go. Palmhurst. Never forget to ask for fresh chicken sandwiches or fresh burger patties or fresh fries that are...

Honestly, it was one of the worst experiences to date I've ever had at this location. Not only did they have 3-4 cars pass me, give me terrible and unclear instructions of where to wait, had me wait an additional 20 mins when i just ordered 1 snack item, messed up my order size, and forgot my drink. They way they weren't even trying to fix it 100% just desperate to puch the rush at that time, they treated me like i was a hassle instead of just listening to my problems and just helping. I know these teen employees there were having a small smack-talking just around the corner where they thought i could barely hear them. When i went inside to get my food that they needed to correct. I'm gonna need some time to forget this visit ever happened after i had a extended unexpected work shift and was starving in this cold / wet janky weather for food that should've taken no more than a few minutes to make, give or take. 2/10 especially for just on service and excuses from...

Today 11/13/19 I ordered online 10 minutes before arriving to the location. I waited another 10 before stepping out of my car to pickup my order, I get off and I get my drinks but my order wasn’t ready. Btw I saw a bag in the area where they normally keep my online orders from the past. After another 20 minutes I get up and ask about my order they said they just needed my fries...another 7 minutes or so before my order was fully ready....the whole time 3 workers were talking and laughing with a couple eating PIZZA.....at the register.....oh and that WAS the same bag she gave me!!! My food was there getting cold...when I got home my food was cold and dry and my wife’s drink was very watered down and her food tasted bad. Bad experience guys and I’ve had the best experiences here before but I was let...