Melrose Family Fashions — Local services in Palmhurst

Terrible experience today sat april 3 2021 As we were entering (me my husband who just came out of work and my son) we hear one of the workes say to the other "check them" Just because my husband was stained cause of work hes a mechanic of course he had to be stained I couldnt enjoy my shopping Everywhere i would go i would get followed by the workers i felt harassed We were even looking at backpacks and a lady in black with blond hair kind of chunky was just staring at us like we were going to take them Im disgusted by theyre attitudes they cant see anyone straight form work because they start assuming acting like we were going to rob the...

My visit to this store was marred by horrible customer service. Despite following the 30-day return policy and keeping tags intact, Ellie and Brenda refused my return. After several calls, other stores confirmed my eligibility, but not without implied threats.

As longtime customers of Melrose, my family and I were shocked by this unprofessional treatment. It's disappointing to see such disregard for company policies. Ellie and Brenda's behavior reflects a lack of professionalism and customer care toward my family...

I was accused of something I didn’t do by just sitting outside, and the lady was being very rude to me, I asked them to check the cameras that I didn’t do anything but sit there, and she proceeded to claim she did check the cameras when I hadn’t even moved from that position , and if I were to do something that was wrong I wouldn’t have just stayed there sitting down waiting for myself to get in trouble, especially when I did...