Kabul Kabob — Restaurant in Palos Township

"Bad service and it's not authentic Afghani" - I see the owner responded to my comment and instead of politely apologizing they started to bash their customers. No - we are not those who kept the door open. Looks like you had a rough incident with a client which you are trying to blame on me. I think that explains the behavior and service you provide in your restaurant. Let me just elaborate on my experience for the public. My purpose here is to improve your service and nothing against you or your team.

Service: We went in their restaurant (3 of us) over a weekend and order Kabuli pulao and couple of other items. The lady came back after 10 minutes and said we are out of Kabuli. I am a big fan of Kabuli so I must say I was little disappointed but anyways. I decided to try their wraps as my other relatives with me ordered some kabobs platters. She refused to serve wraps and said we can't eat wraps in the restaurant and we must take it to-go. Well, I have never heard that before. Anyways, I ordered one of the kabob item. they served two items first and we had to wait for long for the third item. when I asked, she came and said you order the third item very late so its not our fault. I was at a shock but anyways, I didn't say anything. Finally we are served and we ate cold tasteless kabobs.

Food: I am a big fan of Afghan cuisine and I have tried it in many cities in US wherever I visited or lived. NO I am not an Afghan but I can tell what is good food and what seems more authentic food as I have some Afghan friends as well. Their food tasted more like Mediterranean food to me. Nothing special. Afterall it was served cold and hard to chew. The food was definitely pricy but I dont mind paying extra for good food given the inflation. But this one was definitely not worth.

Finally, we are Muslims and we always go for Zabihah halal meat. I find the owners comments "Zabihah eaters" in a negative tone quite...

So when we got there we were first met with a women who greeted us with a frown and pointed where to sit down. At first we just thought maybe she doesn't speak English and was ina bad mood. So we sat and then when we were asking her about the menu she rolled her eyes in front us. Now, may e she was having a bad day, maybe she was ill I honestly have no idea. Since it seemed like she was annoyed we asked her if we could have a few extra minutes to read through the menu. We were also trying to decide what our 2 year old daughter wanted to eat. When she came back her husband yelled "they still didn't decide?" Then she came and with another eye roll asked us what are we looking for exactly. She seemed very impatient and judgemental. I said to her you know the way the menu is it is a bit confusing. Then with a very glaring looking she asked me if I make menus for a living. Then I got angry and asked her why she is asking me that. Then or 2 year old was walking around the restaurant and the owner a rather heavy man screamed at my husband " cant you control your kid!" Then the husband and wife I assume sat in distance and began to flirt, the husband slapping his wife's hand pretty hard and the wife giggling with every slap (flirting isn't a bad thing just maybe not the most professional...

Update Aug 2023: Alhamdullilah brother is now Zabiha Halal certified through shariah board. Verified with shariah board website.

Update Nov 2022: Thank you for your response, I see there is no point arguing with ignorant people.

Kindly, do not claim to be Zabiha Halal if you have no certificate as that certificate gives you the right to be called zabiha halal.

May Allah guide us both and seek his forgiveness for our mistakes.

Update Nov 2022: JazakAllah for responding to my review after 3 years. Brother first of all please learn how to take criticism and understand why the customer is complaining and resolve the issue and satisfy them appropriately. Secondly, learn how to talk to your customers and reviewers. Islam teaches us to be humble and forgiving. Unfortunately, your attitude is opposite to that. As a business you are suppose to understand consumer confidence and getting a Zabiha Halal certificate will boost consumer confidence. Thirdly I have visited your establishment, and know how you treat Muslim and non-muslim customers. May Allah bless you and your family.

2019 - If they are Zabiha Halal, why are they not certified? If you wish to instill confidence that your establishment is Zabiha Halal, kindly get a hfsaa certification. I have heard that they are not...