Came here the night of Friday, Nov 11th. They had someone at the register who later told me he was new. Initially I just thought he was being rude when I would ask about the items. He was waiting for me to tell him about the product, shrugging or going to the counter to ask ppl in the back. They were out of spicy Mac n cheese & he told me I was able to get the Mac n cheese w/o the American cheese. I asked about other customizations like adding tomato, lettuce & onions. He asked whoever was behind the counter and came back to tell me “no”. Baffled, I asked why I was able to make customizations online but not in person. He shrugged & waited. Beginning to get frustrated, I asked for the manager. The manager or supervisor came from the back (he was preparing food) with an attitude. I asked him the same question, why was I able to make customizations online but not in person. He misunderstood the question saying explaining that is why I could not do it online. I explained again & he walked off while I was opening the app to show him. I asked the man at the register if he told him he was going to do the customizations & he said no. So I told him to ask him. When the manager finally came to the counter he said I could get whatever I ordered, clearly perturbed. When I ordered the Mac n cheese burger & pair I asked the cashier if he remembered no American cheese. He did not. When he asked the manager to do take off the American cheese, the man (I believe he was Latino) who was around the cashier throughout most of this exchange suddenly chimed in to say they can’t do that because it’s already mixed in to which the manager repeated. I ended up getting a regular burger. The food was good but the manager/supervisor was rude, the staff was not helpful and they shouldn’t have had the new guy out there by himself with no one readily on...
Read moreDuring my recent dining experience at this restaurant, I had the pleasure of trying their black bean burger paired with rosemary tots, and it was nothing short of amazing. As a vegetarian, finding a delicious and satisfying burger option can sometimes be a challenge, but this black bean burger exceeded all expectations.
The first thing that struck me was the presentation; the burger looked appetizing with its perfectly grilled exterior and colorful toppings. Upon taking my first bite, I was immediately impressed by the rich and flavorful combination of black beans, spices, and other ingredients. The patty had a delightful texture that wasn't too mushy, providing a satisfying bite with each mouthful.
The rosemary tots served as a delightful side, complementing the burger wonderfully. The tots were crisp on the outside and fluffy on the inside, and the subtle hint of rosemary elevated their taste to another level. It was a perfect pairing that left me wanting more.
The service at the restaurant was excellent as well. The staff was attentive, friendly, and knowledgeable about their menu. They made sure that my dining experience was enjoyable from start to finish.
If I were to offer any feedback, it would be that I wished the portion size of the black bean burger and tots was a bit larger, as I simply didn't want the culinary adventure to end.
In conclusion, I highly recommend trying the black bean burger and rosemary tots at this restaurant. The flavors, presentation, and service combined to create a memorable dining experience. Whether you're a vegetarian or simply looking to explore delicious plant-based options, this dish will not disappoint. I can't wait to return and savor these delightful...
Read moreVeteran's Day Appreciation Deal. First I want to thank Smashburger for giving a free burger and 25% Off for the rest of your items for Veteran's Day. I've only been to Smashburger one other time and it was a long time ago , like at least 5 years ago. It's priced like a Premium Hamburger restaurant and I wasn't that impressed with it the first time to come back.
The cashier that helped me was nice enough , but not overly friendly. She did take care of me right away and my food did come out in a timely manner. The food itself again didn't impress me though. The burger was not very flavorful or thick like a premium burger you would expect. It wasn't very salted or seasoned either which I like a little seasoning , but not too much like In-n-Out which I ask them for my burger to be lightly salted because they just seem to pour it on there.
I got the tater tots seasoned with garlic and olive oil and they had a little too much oil on them. Again I wasn't impressed at all with the taste. It's like their food is missing something. The dining area is kind of small , but clean. The prices for the food for the taste for me is reason enough for me not to come back to Smashburger. It just doesn't do it for me. I would have given a 2 Star if I would have paid full price for this. I do appreciate having the chance to try it again with this free burger deal , but I can't recommend anyone going to a Smashburger. Of course everyone has...
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