Horrible experience. I ordered a piece that it took them three and a half months to tell me they couldn't deliver and another month to give me my refund. Despite finally getting my money back, I'm still irritated with these people because they made almost zero effort to communicate to me the status of my order and gave me excuses multiple times for why my refund hadn't been sent. I've come in contact with another customer online with almost the exact same experience, which leads me to believe they were either intentionally trying to get away with something or just VERY bad at their jobs. I was also verbally attacked by the general manager when I went in to pick up my refund because I threatened legal action if they didn't give me my money and because I didn't believe his latest excuse about being in the hospital. On a side note, during the time this man claimed he was sick he was posting work-related updates on his Facebook which led me to believe he was perfectly capable of having someone send me my refund or contact me to let me know there would be another delay. Store owner hasn't even attempted to apologize for any of this and is giving me the same excuses the GM did as well as assigning blame for the whole situation to the distributor for not being able to deliver the piece I ordered. After learning this gallery would not be able to fill the order I looked for the piece elsewhere and ended up getting it directly from the distributor with absolutely no problems. The people running this art gallery are either extremely shady or very stupid. Take your...
Read moreI walked in looking to find some new or interesting artwork and was greeted by the owner's wife. I immediately fell in love with David Lozeau's art and inquired about the price. The owner then sparked a conversation with me and my boyfriend by apologizing for not approaching us earlier by saying "young people don't usually have enough money to spend on art so I'm sorry if I didn't pay attention to you guys when you first walked in." This put me off to the idea of purchasing anything from this guy. He began negotiating prices with my boyfriend while still commenting on how I was the one interested in the art work. By this point I had found that the artist was selling his own prints online and despite the blatantly obvious negotiating tactics this guy was using we decided against buying the prints at this shop. I think I could see the steam come out of this guy's ears when we told him we decided against buying the prints there. I would have 100% purchased those beautiful prints there, but I would never want to give my business to someone with such a...
Read moreI ordered Stairway to Heaven, by Jim Warren, and, within minutes, received a text from Pam. We discussed my preference on framing, as well as, when I could expect shipment of my piece. Once my art arrived, I saw it had a ripple in it, so I text the same number Pam had originally contacted me at. Again within minutes, I received a response. Pam was extremely helpful in getting me a video of how to handle the ripple, as well as, the gallery manager’s information, just in case the process to fix the ripple did not work. This was an extremely easy process, therefore I gave it a shot, and, to my delight, the ripple is gone. My artwork is beautiful, and I could not be more happy. I definitely recommend the Michael Godard Art Gallery (Olive Vegas Gallery), for the quick and courteous response of Pam alone. Along with the beautiful artwork they have, you...
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