KJ Dim Sum & Seafood at the Rio All-Suite Hotel & Casino offers one of the most authentic and enjoyable dim sum experiences in Las Vegas. From the moment you step in, the casual, buzzing atmosphere and the sight of the traditional rolling carts transport you straight to a bustling Cantonese tea house. This is a must-try for any dim sum aficionado or anyone craving expertly prepared Chinese cuisine. The Dim Sum Experience The main attraction here is the traditional cart service for lunch, making it a lively and engaging dining experience. Instead of ordering solely from a menu, you get to see and select your dishes fresh as they pass by. Must-Try Dim Sum: You can't go wrong with the classics. Make sure to grab the delicate Har Gow (shrimp dumplings), the savory Siu Mai (pork and shrimp dumplings), and the fluffy BBQ Pork Buns ($2.28 to $3.98 price range for many dim sum items). Fresh and Hot: The food is consistently fresh and hot, which is the hallmark of great dim sum. Beyond Dim Sum: Seafood & Signature Dishes While dim sum is superb, the restaurant lives up to its "Seafood" name with a substantial menu of traditional Cantonese seafood and Chinese entrees. Seafood Highlights: The restaurant specializes in fresh seafood prepared with authentic Chinese methods. Guests have highlighted the Sweet & Sour Fish as especially good. For those looking for a luxurious meal, they offer various shrimp, lobster, and crab dishes. Watching the fresh live seafood go from the tank to your plate adds to the spectacle. Entrees to Consider: If you're dining later or looking for larger plates, popular options include the Beef Chow Fun (wide rice noodles with beef) and the Crispy Pork Chop with salt and pepper. Value and Service Considering its location in a Las Vegas casino, KJ Dim Sum offers excellent value for the money. Many reviewers have noted a delightful dining experience for a group at a very reasonable total cost. The service is top-tier, with friendly staff who are quick and knowledgeable, often able to recommend the best dishes on the fly. Overall: Whether you're seeking a traditional, cart-service dim sum lunch or a fantastic Cantonese seafood dinner, KJ Dim Sum & Seafood delivers on authenticity, quality, and price. It's a true hidden gem just off the Strip. Highly...
Read moreHorrible waitress, horrible management (as in there seems to be only one manager that does not work a full day so I haven't been able to contact him from 3PM-7PM to report the problem.) I ordered the lobster egg rolls. Waited 15 minutes before (I think) waitress told me they were out of lobster egg rolls (not exactly sure what the reason was her English wasn't great..but she blamed the chef.) My partner was almost finished eating his mongolian beef meal by that time. My vegetable order- which was placed less than 3 minutes after my partner placed his Mongolian beef order- was also delivered 15 minutes after he was served (again she blamed the chef.). The final nail on the coffin was I asked a half an hour before my check came to have a mango pudding saved for my dessert. The pudding was on the dim sum menu which ended at 3PM. Waitress said she would save one. Then half an hour later I was given the check with no mango pudding. Had to track down the waitress who said she was already over her shift time and was supposed to leave at 3PM and she said she was told pudding was sold out. I asked her why she didn't save me one as she had promised and she just made excuse after excuse that everything was the chef''s fault and not hers. She didn't want to pull one until I was finished with my meal. I wasn't offered any discount for the lousy service. I was told the manager leaves at 3PM for me to make complaints and it was 3:15 at that time. It is now dinnertime and I have again been told the manager isn't there and to call back tomorrow. Although my baby bok choy in garlic sauce was delicious, both the spring rolls I had substituted for the lobster rolls and my partner's mongolian beef were awful. The beef was very chewy. The only thing great about the place was the ambience which is much better than KJs original restaurant on Spring Mountain Rd. Same bad, uncaring service though. Save yourself the stress. If you are not Asian and can't speak or understand their lingo it's nothing but frustrating. Only one person there spoke English well enough to understand and he was outta...
Read moreIf you want to be given good customer service treat them aggressively and yell at them. Read below:
My family have been going to KJ Dimsum for maybe 3 years now. Theyre usually very nice and hospitable. This time during our visit today 12/09/2018 the carts are passing us and the dimsum ladies are ignoring us then our server is very condescending. I forgot his name but he is bald, with glasses, short and fraile and he looks like he has a lung disease. I have been nice the first 15 min with him giving him the benefit of the doubt until I ordered for a sweet tofu soup. Idk what to call it in Chinese since in Filipino we have a different term for it. How could someone like him who seem to have a good grasp of English not know what Im talking about while the ladies there who could barely speak English know instantly what Im talking about. Then he starts lecturing me telling me its not a soup. I dont mind that he felt entitled lecturing me but what pisses me off the most is he had the tenacity to lecture me and yet he cannot get my order right. I clearly ordered for four for my family and he gave us one. And he dares give us attitude when I was asking for the rest of my ordered. I threw my phone in the table and yelled at him. He was sent back by his manager and I am glad that they did so. In a second everything changed. They changed us with clean plates and all of a sudden all the carts are coming to us offerring us dimsum, etc. My thing is why do you have to wait to be treated so poorly before you give good customer service? This is such an inferior 3rd world way of thinking and you should know better because it doesnt make me feel good to be rude to you and I only did it out of necessity. I dont enjoy treating people horribly but I do it when I feel like youre insulting me and especially my parents...
Read more