JOHN'S FRIED CHICKEN PARAMUS — Restaurant in Paramus

Wow, what I would give to leave a 0 star review. I needed to place a fairly large order (3 dozen empanadas) so I made sure to call the day before out of respect for the business. Tried 3 times but nobody picked up. Fortunately, I was able to order online via Menufy with a pickup time set for the next day. Minutes after I place the order, I get a call from the restaurant asking when I wanted to pick up that same day. That’s forgivable, especially since restaurants I’m sure are juggling online orders alongside in-store patrons. The next day, I call twice to confirm the pick up time - once in the morning and again 2 hours before pickup. When I arrive at 2:45pm (time I specified online and over the phone) I’m told I need to wait 5 minutes. The staff then proceed to start my order then and there. In a rush, I ask why the order wasn’t prepared in advance to which the employee responds, “what’s your problem?” He and the other employee then turn up their music, presumably their way of telling me to stop asking questions and keep glaring and rolling their eyes at me. In the end, I spend 25 minutes waiting for the food and don’t receive so much as an apology. I’m not asking for much, just a little decency and empathy when customers place orders in advance. We’re all busy with our own lives, but it doesn’t take much effort to respect others’ time, which is what I thought I was doing by ordering in advance. I’m no expert in operating a business, but I know...

John’s Fried Chicken is an absolute disaster. Nothing here is edible — not the chicken, not the rice, not any of the side dishes. The chicken was dry, overcooked, and greasy, tasting like it had been sitting out for hours. The rice was hard, completely not chewable, and inedible. The sides were equally terrible — bland, soggy, and clearly made with zero care. The smell alone was off-putting, and after taking a single bite, I had to throw the entire meal in the trash.

For the prices they charge, this is outrageous. There is no quality, no value, and no reason to ever return. This isn’t just disappointing — it’s insulting to anyone who expects even basic, edible food. I’ve had better meals from a gas station.

Do yourself a favor: avoid this place at all costs. Every dish is a waste of money, and the experience is pure frustration. John’s Fried Chicken isn’t a restaurant — it’s a warning to anyone thinking about risking their...

I'm hoping because it was on a Sunday and it was the Paramus location i had a bad experience but will give it another chance. The staff on-site could not speak English so another Spanish speaking customer had to assist in ordering food. Thank you to the lady. I got a whole chicken which I would not have orderd if she could understand me because it was not fresh and very disappointing because you could taste 2 hours prior it would of been good. I also ordered oxtails which everything (all the food) didn't seem fresh, the only thing that allowed me to rate 3 stars was the yellow rice. I heard alot of good things about the Union City location which I will try but opening a store in Paramus when customers can go to Paterson and get any kind of Spanish food you can think of you should be more on point even on Sunday. I also wanted their famous fried chicken but it looked like it was fried on Saturday and just was...