Purchased dinner - both my wife and I got the scallops. Total scallops included for $50: 3 medium-sized scallops with nothing on the side. At any restaurant in Manhattan, Boston, San Francisco, LA, you would get at least six (6) medium to large scallops for $50, along with some side (creamed / mashed potatoes, broccoli, etc.). The dinner was a gift from my parents to me for a milestone birthday; my parents are on a limited budget, being in their 80s. Six months later, my mother still laments how embarrassed she was to take me to a restaurant that served an appetizer-sized meal for a dinner.
The taste / flavor was very good, but at the end of the day, a meal should fill up the patron. My wife and I decided to go to a Five Guys to split a burger and fries to complete the meal. Goldner Hirsch management should more carefully balance the reputational risk vs. the profit margin (those scallops cost the restaurant $3 per person, plus time to cook/clean, so perhaps a $40 profit per plate). My wife and I have shared this story with a few dozen people - probably resulting in a number of couples that will think twice before going to the Goldner Hirsch for a nice meal.
We’ve also dined at the formal dining area at some of Utah’s best dining locations, including Stein Erickson Lodge, Tuscany (SLC), Frank’s (SLC), Midway Mercantile (Midway), and Log Haven (Millcreek Canyon, UT) and are regular repeat customers of those restaurants. Never before have I felt ripped off from the quantity or quality of food at those...
Read moreAvoid this restaurant. The fondue was the worst we’ve ever tasted and the service was slow and inattentive.
Food: The fondue was runny, overpowered with alcohol, and bland. I’m from Switzerland and while I don’t expect an authentic fondue in the US, this was unacceptably bad for a $65 dish at an Austrian-inspired luxury hotel. We tried to send it back but were told it was in the restaurant’s style. A premade fondue pack from Whole Foods would’ve tasted much better.
Service: It took 20min to put in our orders even though we were one of the first people seated. Although our server was friendly, asking for anything throughout the meal was consistently difficult despite seeing groups of servers idly chatting together. My girlfriend’s birthday was never acknowledged once despite indicating it twice on the reservation. We tried to leave feedback privately by email but were ignored.
The positives were the excellent warm bread starter, the cozy ambiance/interior, and the friendly valet parking, but those are table stakes for a 5 star hotel.
Maybe their other food is good, but if you want to celebrate a special occasion or eat a decent fondue in Park City/Deer Valley,...
Read moreThe service and atmosphere were excellent on the one time that we went. If you want to get a taste of Bavaria, then this is a good choice. Obviously, not exactly the same as actually going to Bavaria, of course, but certainly reminiscent with the decor. For the Utah area, this was the closest resemblance we could find, other than maybe some beer halls in the area (but this is much more upscale and nicer, as it is connected to the Auberge hotel, over a causeway that you walk across). The food is very good overall, but the Weiner schnitzel is pretty thick and not pounded thin, like in Vienna. So, we were disappointed by the Weiner schnitzel, as we were really hoping it would be like what we had in Vienna, at least at those places where the Weiner schnitzel covers the entire plate and is drooping over the edge. That was not the case here at all. It is also quite expensive, but you are paying for the service, ambiance and food. Obviously, check the prices before you go, but like I said, it is a taste of Bavaria, without having to pay the high price and time to fly to Germany these days! Overall, I gave it a four for...
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