
To begin with this place really need to work on their customer service. Such a rude behavior, unprofessional attitude. In short will make you feel like they don’t care for your business, It’s you who need them. I been at this place 3-4 times thought something might change since they are new in business. Every time I been there I always walked out with issue.
First incident: Being Indian I do know what spice level is but there is difference between adding cooked vs raw masala. This can cause ulcer issue which I had to point out to the cook.
Second Incident: The owner doesn’t care about the quality of their product as I purchased Kaju paneer masala curry and I literally had look for cashews, such a worst purchase. It was that bad quality. I had to drive back to complain this time and found they use low grade cashew quality (little tiny pieces). Such a pathetic presentation.
Third Incident: I ordered two gravies and Biriyani asked specifically to make it medium and after I got home learned that it was extra spicy. Again, quality issue that I hated that day.
Fourth Incident: I called to place an order. Lady on call asked me to stay on line and placed me on hold. In two minutes she dropped the call. When I called back and complained about this instead of apologizing for this behavior she denied placing me on hold and said she couldn’t hear me. I hated this dishonesty from staff. Moving on from there I still try to place an order and try to give instructions for less spicy Pav-bhaji, but was told they don’t customize the spice level. Again, poor customer service.
After all these issues I have finally decided the best solution is “ I take my money some place else where I get better service and good...
Read moreNestled in the heart of Parsippany Restaurant Bollywood Grill is a culinary gem that transports diners on a tantalizing journey through the flavors of India. From the moment you step inside, the vibrant decor and welcoming ambiance set the stage for an unforgettable dining experience.
The menu at Bollywood Grill is a celebration of India's rich culinary heritage, featuring a diverse array of dishes that showcase the country's regional flavors and cooking techniques. Whether you're craving the fiery spices of the north or the subtle flavors of the south, there's something for every palate to enjoy.
Start your meal with an assortment of appetizers, such as crispy samosas, tangy chaat, each bursting with flavor and served with a side of tangy chutneys. For the main course, dive into a selection of aromatic curries, tender tandoori meats, and fragrant biryanis, accompanied by fluffy naan bread and fragrant rice.
One of the highlights of dining at is the impeccable service, with attentive staff who are passionate about sharing their love for Indian cuisine. Whether you're a first-time visitor or a regular patron, you'll feel like part of the family from the moment you walk in.
To top it all off, don't forget to indulge in one of Bollywood Grill's decadent desserts, such as creamy kulfi, indulgent rasgullas, or rich gulab jamun, each providing the perfect sweet ending to your meal.
Overall, Bollywood Grill is a must-visit destination for anyone looking to experience the authentic flavors of India in a warm and inviting setting. With its delicious food, attentive service, and vibrant atmosphere, it's no wonder why it's a favorite among locals and...
Read moreFirst time here. Food: 8.5/10. Well cooked, tasty Indian style, spice levels could be controlled. I like spice, I don't mind it. Someone who doesn't eat spicy would hate it or feel as if the food is too spicy. They need to control or let their customers know the spice levels. They have a lot of options. From Punjabi, Quick eats, Chinese, and South Indian styles, they have designed a really nice menu. Portion size is good as well. Place: 9/10. They have kept it very clean. Tables are well organized and chairs are very comfortable to sit on and eat. The place from the outside looks like a stop and go shop because of the old brick structure and it sits next to a unheard of, for me at least, Pharmacy. Service: 7/10. Cashier was very nice, helpful, and attentive. Food is delivered to your table once ordered at the counter. You are served in a to go container so, if you don't finish, pack up and leave! Payment minimum with cards or Cash. To me this is a bummer. I can't pay with a card if I don't make a minimum charge? Hopefully, in the future they will let go of this. Price: 8/10. As I have eaten in many different restaurants in NJ, they have a little high price point compared to others. On an Average, they charge ~$8 per plate, if I am not mistaken. For the portion size, I feel like it's a little high but, worth it to spend that to eat there once or twice a month.
Overall, a really awesome place for quick eats, hang outs, and grab and go. Definitely recommended and am definitely...
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