Bloomfield Creamery — Restaurant in Pasadena

I was doing a dessert run on a weekend when my sister and I came across Bloomfield Creamery as being a hot and new establishment in the Pasadena area. I'm not a big ice cream fan, but it sounded pretty good - especially with their assortment of offerings.

What makes Bloomfield stand out from other ice-cream shops is that they offer not only ice cream, but cookie dough, ice-cream paninis with house made cookies, and self-serve yogurt. I personally am not a fan of cookie dough, but it's nice to have that option if I wanted to be adventurous. A lot of the ice cream flavors are also vegan or gluten-free, making the treat a little sweeter knowing that the ice cream is made from 100% almond milk.

I tried several of the ice cream flavors - mocha fudge crunch and the salted caramel with chocolate waffle cone. The mocha fudge crunch was decent, but not tasty enough to want an entire scoop. My sister also wasn't a fan of the crunch bits in that ice cream. She also tried the cookie dough lover as well, but found that flavor to be too sweet for her liking.

I asked the workers what they recommended, and one of them said that the salted caramel was her favorite. After trying it, I could see why. Very decadent and flavorful, and the chunks of the chocolate waffle cone added to the overall ice cream flavor. The flavor of the salted caramel wasn't too sweet either. And I'm always a fan of little crunchy bits of waffles in ice cream - kinda like getting an extra waffle cone. My sister ended up ordering the kiddy scoop of that flavor on a sugar cone - size was perfect for her. (Waffle cone is an extra $0.99.) Not too much ice cream that she couldn't finish, and not too little that she still wanted more.

Prices are on the more expensive side, and the price jump from 1 to 2 and 2 to 3 is 2 dollars, which doesn't really encourage you to get more scoops. Kiddie scoop is $2.90, 1 scoop is $3.95, 2 scoops is $5.95, and 3 scoops is $7.95. Cookie dough is more expensive with prices starting at $4.50. A cookie is $1 by itself, and frozen yogurt is $0.39 or $0.40 per ounce.

I was intrigued by their frozen yogurt - especially when I saw that they had Dole Pineapple Whip as a flavor (and it's vegan and gluten-free). They offer sample cups, so make sure to grab a few before getting the yogurt. I also tried the cake batter, which I thought was pretty good but a little too sweet for me. The slightly tangy Dole Whip sorbet was perfect - nice pineapple flavor that I no longer have to crave from Hawaii or Disneyland. They also have a pretty extensive toppings bar for the frozen yogurt - fruit, candy, cookie bits, etc.

Storefront is nice and clean - longer in length than width. There are several tables inside (with a water station as well) and outside. Workers were really friendly and helpful. They also have a rewards program - not sure if it's for yogurt only or all of their products.

tl;dr - A very cute new ice cream storefront to pop up in Pasadena. With their assortment of treats, as well as coffee, tea, and milkshakes and paninis and ice cream sandwiches, I hope Bloomfield does well! They're located close to Carmela Ice Cream shop, and I can see Bloomfield giving Carmela some competition. Will be back if I'm ever craving ice cream or wanting some Dole Whip...

Bijan, I hope you will consider not always replying to customers who keep your business running with a defensive posture. It seems like from the look of these reviews, you victim shame and tell people who's money keeps you afloat that they are the problem and passive aggressively ask if they "tried" the flavors of whatever they ordered ahead of time.

As a business owner, it is your duty to meet your customers where they are and ask them if there's anything you can do to make up for their wasted money. Offering free scoops is the least you can do, rather than telling them about all your efforts and there's nothing else you can do, hiding under the "small business" disguise. Small businesses know they are small and make sure a customer is smiling and wants to come back after having a flawless experience at your business. I can assure you, nobody wants to hear excuses, they want to hear that you can offer them a better experience next time, or make up for the past experience that was soured. Please consider what I am saying not as a personal attack but something that could better your work ethic and how you represent your brand off premises.

-A...

While I usually have good experiences with this ice cream parlor the one this Saturday made me not want to come anymore. Let's start with the staffs blatant disregard for cleanliness or human life during a pandemic. The guy who was pretty much running the show took a phone call in the middle of my order trying to help with a phone order, not a problem I'm patient I can wait, he didn't change gloves after handling the phone. Next he put his gloved hand under his face mask to readjust it, what is the point of a mask and gloves, still did not change his gloves before handling my order. The next part is that a group of anti-maskers came in behind the large line of masked patrons who then proceeded to come to the front of the line, stand next to people while they surveyed the menu then were allowed to come inside without protection putting the employees and everyone who was there at risk. It is a law in the state of CA that everyone in a public space must wear a mask and it is your duty as part of our community to keep your patrons safe in your establishment. Shame on you guys for your blatant disregard...