PALETERIA EL ESKIMAL — Restaurant in Pasadena

The food and place is awesome and good however the service is very terrible I'm not sure if it's because I'm a lady or why they treated me awful but I'm furious right now because several of times I have ordered food to go and when I get there I have to wait till it's started and ready so for 2 times I was joked on by them pretending to take my order then I get my order and keep in mind I have several of items on both of my hands and go to ask for napkins only to be told to grab the roll they have and tear it myself In order to do that I had to go out my things in my vehicle and then come back and get my napkins My mom loves the corn on Cobb from this place but if the service is going to be like this then I'll just drive to Harrisburg in Houston TX and grab it from them I'm not much of person to say things or what not but this has had me so upset because how are you going to act like you are taking my order but you really did not Very cruel very ugly and very bad service during the day I have not gone in the night or evening time to see how it is then but I sure wish I could speak to the owner of this business I speak both languages so I'm not sure where I went wrong to where they I guess acted like they understood or they didn't but...

Bad service in the new location did not give me jalapeños in my nachos did not give me the sauce for the corn. Went thru the drive thru. Bad service never going back. Need to have better people working real bad service in the LA Porte location. I previously sent my daughter to get me agua Fresca and other things, they didn't give me my drink did not go back cause I...

Great Snacks Morning Staff, excellent service Evening Staff /Drive thru Service HORRIBLE customer service. Spoke to the owner Mr Tomas about a couple of situation and hopefully he will be able to resolve the problem. Sometimes as business owners is best to remove the spoiled apple before it...