PieZoni's Pizza — Restaurant in Pawtucket

We wouldn't know if the food was any good because it never showed up. We waited over an hour and a half for three pizzas. Which only had to travel 2.3 miles to deliver. After the order being called and checked on four times and repeatedly being told it should be there any minute. The order was put in for a youth basketball team to celebrate the end of the season. It was supposed to be delivered off at the end of practice. After waiting over an hour after practice and the pizza was still not there. It was getting late the kids had their playoff game the next morning. We ended up having to cancel the order. I guess the delivery person couldn't find the school which I find hard to believe. I felt bad for all the kids they were excited about the pizza only to find out after waiting all that time that they weren't having any. So the parent who had originally place the order called the restaurant. A girl answered and the parent told her about how we waited for so long and that it never showed up and that we had to cancel it. She said that it was unacceptable. You would have thought that the girl would at least have apologized. Nope all she did was hang up. Isn't that amazing...

I work at the Miriam Hospital - My co workers and I ordered Piezonis for lunch. When I placed my order I asked if it would arrive by 12 pm , the girl on the phone said it would be there by 12. It is now 12:40 and it’s not here. When I called to find out a time the lady placed me on hold and handed the phone to her manager. Manager told me they placed the order for door dash for whatever reason and it should have been here by now. She then said she would call tk find out. Well when I called back again she then told me that I was told it would go through door dash when I placed the order. I was never told to that in the beginning if that was the case I would have ordered through them my self. Very rude she said she told us about it. And then went on to say she wouldn’t be taking orders from the hospital anymore because it’s always an issue. I think the only issue here is them. So now lunch is over and we have...

The meal was good the delivery service was trash . I even wrote in special instructions area to call because my meals have been delivered to my neighbors house . Luckily I have cameras outside my apartment and seen the delivery girl and my husband ran out the house and asked her “why didn’t you call like the instructions said “ she said oh I never call I just look for the house 👎🏻 just for this exact reasoning I most likely will not be ordering from the Pawtucket location . Paid over $50 for two pizzas and the driver didn’t even fulfill the request of being called when outside . Even worse is I had to pre pay my order and didn’t get the option to pay in cash where my neighbor could have potentially gotten free pizzas . Best part was seeing my printed receipt in the pizza box with the special instructions on it . Laziness...