The food was pretty good as usual. Have been eating there for several years, with minimal issues that it didn’t warrant any comments. This time we were sat at the hibachi table that very was crowded making it awkward. It was just after 5 pm and at least 5 or 6 tables were completely open. Got salads and soup pretty quick even though they were brought for other customers that wanted something else. Took a while to get a water and a drink. Was done with both by the time we got either.
I’m a cancer survivor so I needed to get up an excuse myself to the bathroom for a minute. When I returned a couple customers at our table was one their way out and it was just my wife and the couple next to her. I guess since my wife was visiting with the other customer and we had taken more than 15 minutes to eat we were asked to leave so the table could be used for more customers. Guess I could understand if people were in line waiting to eat but I scanned the room and at least 5 more tables were empty, so that was completely inappropriate to ask your customers to leave after spending over 100 bucks on a meal.
Thank you Ichiban I have enjoyed your food at both the buffet and the hibachi bar, but if I’m only allowed to use your facility for 15 minutes I may as well go to a fast food place!
Bottom line is food was good, service sucked, waitress was rude and coughing all over us, and asking me to leave after taking a few minutes longer than 15 is unacceptable, especially since “NO-One” was waiting on a seat.
Dinner is supposed to be a time to unwind eat and enjoy. That didn’t happen and due to being asked to leave, while not feeling well and really not done eating. None of which should have been an issue in a 3/4...
Read moreWife and I on a cross country road trip went here out of ease as the restaurant was next door to our hotel. The atmosphere and decorum are nice. However, I regret not checking the reviews before deciding to eat here. Red flag #1: Both entry doors state the restaurant charges a mandatory 15% gratuity. Red flag #2: We had to ask our sever for chopsticks three times. He brought only one, so I actually got up, walked to the server station and got my own. Red flag #3: our hibachi chef used an extraordinary amount of butter repeatedly on everything and drowned the veggies and meats with so much sauce rendering it barely edible. Red flag #4: the fried rice tasted like stale baloney. We should have demanded a refund as we barely touched our meals. This place has potential given its location surrounded by a dozen hotels, but the owner likely doesn’t care given the unending number of non-locals passing through Pearl, MS who will never go back to this place. We’d be $60 ahead if only we had read the reviews of this horrible restaurant first. Don’t be taken in by the fancy look of the physical building and their website. A McDonald’s with a track record of Health Department violations is a far better choice than Ichiban Hibachi & Sushi Bar -...
Read moreSLOW, HORRIBLE SERVICE, SOILED DISHES, GROSS FOOD, 15% TIP AUTOMATICALLY ADDED REGARDLESS OF LOUSY EXPERIENCE. SHOULD HAVE READ THE BAD REVIEWS. GOOD REVIEWS PROBABLY FAKE AND PAID FOR. THEY DON’T CARE, JUST GREEDY TO MAKE A BUCK. We were seated by the manager in the table next to smelly restrooms when they had plenty of tables available on a Monday eve. We chose another table. We ordered sushi and teriyaki chicken. The food arrived 30 minutes later even thought the place is almost empty. Shrimp tempura shrimp has hardly any shrimp and some tempura batter has no shrimp inside (see photos). I sent it back. Soy plates were dirty (see photos). Faith, the server, forgot to bring me clean soy plates. I had to remind her 10 minutes later. Another 5 minutes and no signs of her. I grabbed a clean plate from another table. I asked for forks and she left them on the edge of the table, like self-service…Why need a server and be charged 15% tip? My son loves chicken teriyaki but wouldn’t eat the one we ordered here. So I tried it and it was hard and dry. I had to spit it out. I sent it back. I asked for the manager and she apologized and told me not to worry about the bill, that she would take care of it. I would have rather have a...
Read more