I'm a Starbucks shift supervisor at another store. I know Sundays are busy, but I did wait 17 minutes for a single drink. There was one person in front of me and simply no drinks, even mobile orders, coming out before mine. I'm not sure what took so long, but it seemed like there was only one partner on bar. Especially when 5 people are on the floor, just something to remember, one partner should keep an eye on cafe mobile bar if the solo bar partner can't keep up with both. They were also very quiet and did not seem interested to talk to anyone, and made me feel unwelcome, but again, it was a busy Sunday, so I'm sure it wasn't intentional. Just something to keep an eye on if you're the SM or ASM of this store, weekends and closers need...
Read moreSo I just stopped in to get a coffee and egg white bites. My coffee came up right away but I was waiting quite a while for my egg white bites. I walked over to the girl by the oven and politely asked if my egg bites are ready and she snapped and said she was putting them in now. Then turned to another employee who needed to tell her to calm down and take a deep breath which I find absolutely ridiculous that you’d get so worked over a question. Anyway then she was doing something to the bites she seemed to take a while to put them in the bag! This is what I got! Management please handle this and I’d like a refund! These were not touched! I order every single day! There is no excuse for...
Read moreI WANT TO SCREAM how AMAZING MAKAYLA IS !!! I usually visit my local Starbucks in Greenville Delaware . I switched office locations and this one is closer to my office .. Makayla Is the best customer service skills I ever experienced at this location . She is welcoming , friendly, she goes above and beyond without having to ask . I can tell she enjoys working here . She made my morning feel so special and ready to start my day . I also run a small business and this is the Character and skills I like to see when I’m walking in the door first thing in the morning as a loyal Customer to Starbucks !! Thank you so much girl and keep up the Great work it will Pay off I...
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