3/4/2025-Went throughout the drive through for breakfast. We enjoyed our food & drinks. Staff was pleasant too.
7/27/20... Stopped by here on Thursday while on the road for a mini family trip to Sandusky. I'd asked for my burger with ketchup, pickle & mustard. I always check my burgers before driving away, because so many drive thru's insist on making my food their way & messing it up. This was no different. My burger only had ketchup on it. When my fiance mentioned it to the female employee, she looked at us like we were nuts & asked if I didn't want ketchup on it or something like that. I told her the receipt had it correct, but, the sandwich was missing mustard & pickles. She took the sandwich & we were asked to pull up to the other window. It took about 5 mins & a different woman gave me my sandwich. This time, it was missing mustard. I realize there are far bigger issues in the world than me not getting my sandwich the way I ordered it, but, how hard is it to follow directions? Most of us were taught to do this in kindergarten. Otherwise, the fries & burgers were seasoned differently & tasted pretty good, which is why I...
Read moreWe were driving through Lima and we were hungry so we stopped at the McDonalds. The sign by the road and the sign in the breezeway both still advertised fish sandwiches 2/$5, and that’s what we wanted.
My husband proceeded to order the the fish and the person at the register said we don’t have that anymore, it ended 2 days ago. But the signs were still advertising it, it should have been honored. The cashier looked to the manager, Aries, and she said nope, that sale ended. We proceeded to order.
While waiting for the food, my husband got Aries name. He also asked why it was still being advertised. She said it wasn’t her job to take down the signs and she didn’t care.
I watched people texting with their gloves on, on the food line. My husband saw someone pick something up off the floor and go back to making food without changing their gloves. People were seen digging in the trash.
I asked for no cheese on my sandwich, and of course I got cheese. There was black stuff on one of the sandwiches.
The restrooms were dirty.
This is the worst McDonalds we have ever experienced and we will be calling...
Read moreAfter being asked to wait for "hopefully not 10 minutes" for my order, they brought out a bag of cold fries with our meal. Like, cold to the touch. I went inside to get hot fries where the girl working just stood in front of me without speaking. Assuming she was waiting for me to go first, I told her what was wrong. It took her the longest time to replace the fries, and when she brought the new fries back asked me to check them to make sutra they were hot enough. (I may have been rude at this point).
Once back in the car, now late for our appointment, I discovered the regular hamburger I ordered was in fact a mcdouble with cheese - something I cannot eat - and that the 10 piece nugget meal I ordered was in fact a 7 piece nugget.
I do not have time to go back in and deal with the attitude or ineptness. Today was a reminder of why I don't buy fast food on this side of town. Absolutely ridiculous that they screwed up such a simple order and delivered cold fries to a car that had been asked to wait already....
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