Subway — Restaurant in Perry Township

I had ordered the meal of the day through the app and removed the sauce that originally comes on the sandwich and had requested mayo instead. After picking my order up I seen that the sauce I had clicked to have removed was on the sandwich. I returned and asked them to remake the sandwich and they said no. I told them I can't eat the sandwich and they told me I should have orders a pizza sub instead (even though I ordered the meal of the day because it was the cheapest option and only had pepperoni as the meat which is what I prefer). I was running late for work and just requested that I return the sandwich, unopened chips and drink for a refund and they told me no again.

I was shocked and becoming overwhelmed because my sugar was low since that was ment to be my first meal of the day. I didn't want to make a scene so I left because they told me to get a refund through the app (the app stated all refunds do to unsatisfactory service or product must be handed at the store itself) so I made it to work on time but will not have anything to eat all day because I was only able to afford the meal I had purchased and had no time to even attempt to stop somewhere else.

This is upsetting because I had clicked to remove the sauce and nowhere on the receipt does it say to add the original sauce. The name of the sandwich also says pepperoni in it and pepperoni is one of the items listed on the receipt to be on the sandwich.

The other employees are much kinder and have never made me feel so distraught. But the older woman who made my meal was rude, showed no empathy and refused to make any attempt at resolving the issue by telling me "too bad" and that I "should have ordered...

Worst customer service ever. They made my sandwich completely wrong and then argued with me about how I got my husband and my own sandwiches mixed up like I’m some kind of idiot that can’t tell what I ordered. My husbands sandwich was perfect. Mine was like a cross between my husbands sandwich and my own like they were making it right and then when they were finishing they were looking at his order. Been coming here for YEARS and WEEKLY, will never be coming here again. It would have been so simple to just admit you messed up and remake my sandwich and send me on my way. Instead you wanted to argue with me about how I apparently can’t tell the difference between a CBR sandwich and a steak sandwich. Literally through my garbage sandwich in the trash where it belonged and walked out. Panera was where I went after this atrocity of an experience and my Panera order was perfect...

Got the signature steak wrap the other day, and though the wrap itself was great, the person who prepared it also cut it. I really don't care much for that, but when I protested, the - apparent - manager told me "yeah, we're supposed to cut them." Aside from the fact that the whole premise of Subway is based upon the customer's wishes, the first time I got one of these wraps, this selfsame manager asked me whether or not I wanted it cut. My wife used to be manager at a Subway, so I know and understand they have certain rules. But don't tell me this is what's supposed to be done, when it's obvious he himself does not abide by these rules, but rather lets the customer's preference prevail. Nevertheless, as I said, the wrap was...