Jersey Mike's Subs — Restaurant in Peters Township

Running helter skelter on a Monday afternoon left us with no time to cook. And, with another couple of places to get to before they closed, we decided to pay a visit to this sub shop. I know it’s been there forever, but we’ve never stopped in – so it was time to remedy that.

As newbies, the employees had to walk us through the process, but that also meant that we got to watch them do their thing. Luckily there was not a long line so it was not impinging on anyone. We started by selecting what we wanted from the overhead menu. We ended up with their #10 (Tuna) and #55 (Chicken Cheesesteak with additional mushrooms). We got both on the wheat bread versus the white or the white with the parmesan on top. Once ordered, the order taker slices the bread and the meats and cheeses. Nice touch having the sliced to order! In our case, he was only slicing the bread and the cheese for the Tuna sub as the tuna itself was already prepared and the cheesesteak was being prepared in a back kitchen.

The next step is for another employee to decorate the sandwich with the toppings and add any that you choose. There are limited options here compared to other sub chains, but the employees were generous with quantities and were more than willing to accommodate any request for extras, or removal of items. Finally, they offer to pour on some of what they call “the juice” which is basically a red wine vinegar and oil mix. There is also a dry herb mix they sprinkle on. Then, the sandwiches are cut, wrapped, and bagged.

In the case of the cheesesteak, it was cooked in the back and showed up after we paid. They also had a kind of hot sauce that they offered which we took advantage of in a separate container. This was quite good. It tasted like Giardinera peppers with some additional heat thrown in.

The sandwiches were tasty. The tuna mix had celery in it which was nice and was not overly mayonnaisy which can be a turn off. If anything, it was on the dry side, so we should have asked them to pour on some “juice”. Lesson for next time. Of all the sub places on this street, this was probably the best one. The only reason I do not give it a five star rating is because there is a limited amount of topping and bread choices. A few more veggies and not just shredded iceberg lettuce and additional sauces and this would have taken this place...

i’m 21 years old. i myself work in fast food and completely understand the frustration of some customers. however, i never write reviews that are bad. i find them unnecessary and petty at times, but the experience my family and i had today at this jersey mikes was a bit shocking and to see how my mother, brother and his girlfriend were treated set me off. older woman with glasses at the front counter was extremely rude to my mother — who has severe social anxiety, and is an older woman who doesn’t go out much. she rushed my mother on her food, did not ask her if she wanted any toppings on her sandwich, and made her feel as if she was an inconvenience when it came to paying in the end. my mother didn’t initially have enough on her card at first, and she wasn’t aware — very millennial mistake, but not something to be rude over. my mother wanted to simply pay the rest in cash since her card was charged for half of the payment, and instead the woman behind the counter became visibly frustrated and canceled her payment altogether. mind you, it wasn’t busy at all. there was one other couple in the store eating, and my family and i were the only people to enter, so we weren’t being difficult or creating any trouble for these workers. the girl who made my sandwich was polite and considerate over all, but did rush me just a bit. i don’t care about being treated a certain way, but i do care when it’s people i care about. a main factor in customer service is patience and respect, which was not shown to my family. my brother and his girlfriend were also rushed and treated as an inconvenience. the workers in this specific location are not polite and considerate. we are not rude people, we use please, thank you, and aren’t demanding. it would be nice if this team at this jersey mikes location could be more mindful, patient, kind, and...

Typically, we get hoagies ("subs") at either a local place or a national chain restaurant (not "SW"), but we thought we'd give Jersey Mike's a try. First, the food - we got a we giant Italian hoagie. We liked the bread and the sandwich was good but, frankly, not as good as the hoagies we usually get. Also, the local shop has a hot Italian hoagie which is much better than the cold sandwich. And, yes, all three places use "quality ingredients". Second, Jersey Mike's is a bit higher priced than the other places. It's about 25% higher than the local shop and about 15% higher than the national chain. It's equivalent to the national chain with double meat. Third, Jersey Mike's is not fast. They seemed well staffed and everyone was hustling, but the sandwich making process is slow. I ordered on-line and it promised my order in 20 minutes and it took about 19 minutes to get my order. So, all-in-all, we'll be sticking with the...