Subway — Restaurant in Petoskey

I called to ask if they could toast the steak and the cheese together, for my wrap. Because you cannot select that option on the kiosk. Mind you I've ordered this exact order at the exact store for the last 4 months. On the phone call they said you couldn't place the order on the phone you had to order via the app or online or the kiosk. I explained that if you choose a wrap on those ordering options that you cannot choose to heat the meat and cheese up not even the meat. She explained that they automatically heat the steak up when ordered via the kiosk. She also said you are correct about the cheese though that's a request that you would have to come in for. So I told her dishearteningly I would see if my boyfriend would go inside. He did and when he got there he asked them to toast the meat and cheese only and they told him they are not allowed to do that...

I've ordered this same wrap for 4 months straight at various subways thru town including this one and it seems as though she literally discussed with her coworker before my bf got there that she wasn't going to do it. After specifically saying to me if he went in to request it it could be done. Petty management or employees doesn't warrant 18 dollars an hour...

Love Subway. But this place is totally a hit or miss, and the past few months the amount of items on your sub are few to barely anything. Don’t dare put “more” on anything ordering online. They will and I mean will put less. My sub barely had any marinara sauce on it I put “more”. I asked for “more” onions and spinach and didn’t get that. This has been on many occurrences on many different subs. I don’t get it. Past subs, barely any pickles or dressings. “More” remember means less…..we are talking about one line of mayo etc. I’ll keep giving this place a try because it is close to work as many co-works have the same issue, and it’s convenient at times. It’s kinda of turned into a standing joke between peers now “not” to go to this subway if you have a choice. These Slim Subs need an uplift because I think they train people to skimp on toppings to save money. There are a couple employees when asked for “more” they get nasty and give you looks as if you are a burden and...

A terribly run Subway. My bread was dry and stale tasting. I asked for extra olives and the sandwich artist told me that they would cost extra..for olives?! The cookies were also old tasting and the cashier was incredibly rude to me while ringing me up. I asked for a side of Chipotle and she audibly sighed and basically threw the cups at me. I asked about a military discount and she said no they don't offer that but they do accept expires coupons. Are you kidding me?? You can accept expires coupons but you can't give a small discount to the men and women who sacrifice it all for their country? How backwards! I will not be giving my business to any of the Subways under this...