Starbucks — Restaurant in Pflugerville

Went to Starbucks today for the first time in quite a while to try out the new holiday flavors. Unfortunately, not only were the drinks extremely disappointing but the service was abysmal. Being a long time fan of both the caramel macchiato and apple crisps, the apple crisp macchiato seemed like a no brainer for me. Unfortunately, it tasted like neither (or much of anything for that matter.) The best I can describe it is slightly viscous, bitter and musty... Much like I imagine mop water must taste. My son made the mistake of getting the toasted white mocha which he accurately described as tasting like some cloying cross of unidentifiable fruit and the way a balloon smells (this is especially impressive because he is normally a human garbage disposal.) My wife, the luckiest of the bunch, got the Irish cream cold brew. The consensus on it was that it simply fell flat... It was like Irish cream someone sucked all the happiness out of. All of this, frankly, I could forgive... 20 bucks (wow, by the way) for an experiment that doesn't pan out is just life. Unfortunately, the only thing worse than the coffee at this Starbucks is the service. Unfriendliness and ineptitude aside, the straw that broke the camel's back was that they lied... and I abhor being lied to. You see the initial impetus of this Love-Boat-Turned-Titanic excursion was the holiday cup giveaway going on currently. When ordering, we were informed that all of our drinks (since they were holiday specials) would get us a cup. When we got to the window, they refused to give us some of those cups. When we asked for them, they said my venti apple crisp macchiato was not part of the promotion (lie #1... it was on the promotion material AND WAS THE REASON I WAS THERE IN THE FIRST PLACE.) When we pointed out (on their promotional material) that it did indeed qualify they seemed annoyed and then I saw the devious hamster start running on the empty wheel between their ears and they told us they were out of cups (while we could see some behind them, mind you... lie #2.) Not wanting to cause a scene (or inconvenience the long line of folks awaiting their own venti-dose of disappointment) we moved on, but decided to call back 5 minutes later to see if they had actually run out or if they still had the cups, which of course, they indeed still had. Do yourself a favor and avoid this Starbucks unless you are feeling particularly masochistic and want to burn some extra money you have laying around in exchange for an upset stomach topped with enough unhappiness to warrant a multi-page disparaging review. There are so many other great choices nearby who appreciate your business and make a great cup of coffee. Heck, even swinging by the truck stop for the day old coffee (yes, the dirty old pot back by the bathroom) will bring you more holiday cheer than a trip to...

Currently being remodeled. Miss my Bobby Nut Latte and friendly staff.

Frustrating when I provide very specific instructions for my personal recipe at other Starbucks locations and have to return it to get it right.

Bobby Nut Latte: Venti -Breve (1/2 & 1/2) -3.5 pumps of Toffee Nut syrup -165° -with whip cream/ no foam (stirred before adding the whip cream -1/4" room from rim of the cup to the top of the 1/2 & 1/2 -Whip cream 1/8" above rim of the cup.

Bobby Spice Latte: Venti -Breve (1/2 & 1/2) -3.5 pumps of Pumpkin Spice syrup -165° -with whip cream/ no foam (stirred before adding the whip cream -1/4" room from rim of the cup to the top of the 1/2 & 1/2 -Whip cream 1/8" above rim of the cup.

Bobby Machiato: Venti -Breve (1/2 & 1/2) -3.5 pumps of caramel syrup -165° -with whip cream/ no foam (stirred before adding the whip cream -1/4" room from rim of the cup to the top of the 1/2 & 1/2 -Whip cream 1/8" above rim of the cup.

I've decided to provide every Starbucks I frequent with a laminated recipe so it can be kept at the ready for the Baristas.

I would love to add all these instructions to the mobile app, however the app is not robust enough to collect...

The employees at this location are so rude. I ordered six drinks (mainly tea) and had them in my own drink carrier and asked for stickers. They kept insisting I had to use the stoppers but those don’t fit yea kid cups. They would not give me stickers unless I worked for DoorDash or Uber. I’m obviously delivering drinks, so I don’t understand what the big deal was. Literally three people told me no and when I said how ridiculous this was and that the stoppers don’t fit. The manager rolled her eyes and said well give them to you. I would like to be able to deliver these drinks to a medical office without them being spilled all over my car so this logic was ridiculous to me after ordering so many drinks and food. When all this was happening the last drink that was being made wasn’t even put in the drink carrier, nor were the straws. I had tipped them also at the beginning. wish I could’ve taken back. For the record. I order drinks 5 days a week for medical offices and I get stickers and every other location....