Asian Palace Restaurant — Restaurant in Philadelphia

As soon as we sat down we were bombarded by the staff member. They would not stop asking what we wanted to drink without even giving us a proper menu with the drinks. Not to mention the fact that they tried to list off the drinks instead of giving us an actual menu. One of our cups were dirty too. The food takes so long. It makes you feel like you’re being ignored and that you’re unimportant to the staff. We asked for spoons and they never came. It don’t take this long???? I’m pretty sure they forgot about my drink. We had to remind them and order again. Also they kept mixing up our orders with the other table. How hard is it to put numbers on tables to be more organized. We had to give up on our food since it was taking so long. In fact they didn’t even write it down. Why are they so unorganized????? The only redeemable thing is that the place is pretty. For all this trouble you would think the food is spectacular. It’s not. It’s mediocre at best. Even one of the staff ignored us when we tried to ask about our food. The Vietnamese milk coffee was lukewarm and was most likely made from an instant packet. We ordered chicken curry yet all we got was a pile of onions. I would like to compliment the chef for making a interactive meal ☺️☺️☺️☺️ Great for kids 5 and younger they’d love to dig through the onions just to find a shred of chicken. I’ll see that meal in the please touch museum. It’s so overpriced too. They might as well have just robbed us. This place is a literal fireplace for money. I might as well have gone to my local Chinese corner store. At least that food is good and comes within a 15 minute time period. Horrible customer service we ain’t coming here...

Placed a Yelp review on this place and thought that more people needed to see what I had said so here it goes: Terrible place to patronize your money towards. Great food I admit but service was not good. Every dish was expensive than what you would expect in good old Chinatown. Decor was amazing but attitude didn't match up. Went to a dinner party and was served warm soda and small glasses of water. Chairs needed replacements. Absolutely no music whatsoever. I get that it might be in the interest of other diners but we had a private room. Also a corkage fee was tacked on to the bill even though no alcohol was involved, waiters didn't give any more ice and glass, and it was just for 2-2 liter sodas from the acme across the street. We understand - buy the soda and alcohol from your restaurant, but you have to reduce your outrageous prices. And the 20% gratuity? How insulting. This place will drain your wallet faster than buying a brand...

Good news first, I would give food quality 4 stars. For bad news I would give service quality 2 stars because they brought out all 9 dishes I ordered within 5 minutes. This made our table too crowded and we felt really rushed. We had to combine dishes together ourselves to save room on the table. As for the ugly I would give credit card payment 1 star because even though I gave 20% cash for tips on the total bill they still charged me 17% extra on my credit card. When I asked for the receipt the waiter told me he would give it to me later in case we wanted to order something else. Well he never gave me the receipt so he could ring up the extra charge later. If you go there and pay by credit card beware! I would seriously think twice about going back to...