BoSa Donuts — Restaurant in Phoenix

Rude. Not given the doughnut on pictured drive-up menu. Milk costs more than a gallon of milk in stores. They want a tip! For what? They did not seat us, prepare food, check to see if our order was correct or tasted good. These doughnuts are so good! I keep going back even though I have to face the Ugly Troll at the window. The younger workers are nice and smile. I will go back but just for the doughnuts and the way over priced milk. Oh! The Ugly Troll at the window was nasty enough to tell me 1% was healthier than whole milk. Yeah! But whole milk is creamy and delish and it compliments the extreme sweetness I so desire from those awesome doughnuts!...

I’ve ordered from Uber eats twice to this location and the last time they sent me the wrong condiments on the sandwich along without the boba straw they forgot it and i couldn’t drink it because a regular straw was to thin for the boba, I thought maybe it was a mistake they just missed the notes same thing happened again this time with my sandwich I put a note on the order and I shows it on my current receipt and they sent me all the wrong condiments again might as well go in person maybe they might do a better job if I’m there. Sadly this place doesn’t do refunds or anything even if it’s on the workers who made...

Top notch customer service every time I go here. Before I started eating here & stopping for coffee I use to be a delivery driver delivering from here to other people’s homes. I finally decided to try it one day & this is now my go to place before work. I placed an online order this morning for a hot French vanilla cappuccino & my card hadn’t been changed the full amount due to it not being listed on their online menu, however they took care of it on their end & the young lady was very nice & polite and active in listening & understanding my situation. Love Bosa, people keep up the good...