Charlie's Tacos — Restaurant in Phoenix

This could've been a mishap but there is definitely no recognition or accountability when mistakes are made, I had order just 3 tacos cause I wanted something quick and to go and I've been coming here often and also before when it was taco yaquis, I placed my order and one of the workers gave me a receipt with number, so I waited in my car for a bit, I noticed the girl right behind me got her order and thought maybe she ordered something that is already made, but then 2 more customers got their order as well and they were also behind me, and I noticed the number was already 3 or 4 numbers ahead of me on the counter and I ask the guy who was handling the order when they're done which i guess is the one who takes the order number paper and put it in. When I asked I get a straight quick answer like almost ignored, didn't even try to understand my number and was like "no I haven't called it." Something along those lines. After waiting another 2 to 3 customers that pulled up after me getting their order I finally got mine with no apology or nothing. And I tipped on a to go order. I came because I know they're usually quick when not busy and it wasn't. I waited like 20 minutes after placing my order. The least the workers could've done was give an apology or something maybe even throw in a drink to compensate. I come here because of the tacos are decent. I just wish the employees had a better sense of servicing and efficiency when it comes to fulfilling...

Last night I went to Charlie's for the first time in a long time. One of my favorite things about going to Charlie's was not just for the night club but for the tacos too! I knew that it wasn't the same food truck as years past but I figured its tacos you really can't mess that up right? Well I was definitely wrong! Idk if it was because I was a penny short on the taxes they now charge or what but what I got was not asada! It tasted like he requested cold cat food to be put on my tacos or something straight out of a can! And I've never even had cat food but what I got did not taste like beef or chicken ! I hope that Charlie's finds a new food truck that has better meat that is actually served fresh and hot! I'm definitely willing to pay more for quality meat so that I can enjoy the...

Maybe its not fair to compare, but the old truck that was there was way better. The carne asada was flavorless aside from being burnt and greasy. The salsas were lackluster, the tortillas were OK. Beans in the bean and cheese burrito were ok as well. Just very ho hum. Im sure drunk people wouldnt really care but as a sober person who knows his tacos, I was a bit disappointed. I really wanted to like this place as the truck it replaced was my go to for late night fixes. My search continues.

The ordering process was smooth though, I will say that. Ordered online and picked up, no wait. Thats a good start. And the problems are fixable, ill give it one more try later on, hopefully it was a bad night. The devil is in the details, and each ingredient must be seasoned...