I ordered 20 wings and a calzone with 2 buffalo sauce late on 5.12.15. I received 10 wings a calzone and 1 dipping sauce after tipping $5. I called 2 minute later and the guy, honda? Told me at first the driver messed up. Then he told me that I only paid for the 10 wings. After that I told him I ordered 20 and the driver (who was really nice) obviously was not the issue. I waited for an apology something and I received nothing. After waiting for something I realized he did not care about the customer. I then told him I guess I won't be ordering from Howies again. He immediately hung up on me. I called back 4 times knowing he had closing duties to take care of and no answer. I have never been treated like that before in my life. They obviously don't care of they lose their business so don't eat here. You are better off ordering something else as other companies will actually take care of their customers and not ignore them. I worked at two separate pizza places and this would absolutely be uncalled for. DO NOT EAT HERE! THEY DON'T CARE! Wish I paid more for pizza hut or papa John's. I have never been treated like that and had several angry people that thought they would get their food to share. THEY DON'T LIKE TO HELP CUSTOMERS. HE SOUNDED LIKE HE WAS IN A RUSH TO LEAVE. DO NOT EAT HERE IF YOU EXPECT WHAT YOU ORDER. THEY DON'T CARE. I will make sure they don't get any orders from my dealership either. We like to receive the customer service we give our customers and they...
Read moreI absolutely love Hungry Howie's and I have been eating their pizza for probably about 20 years since I was a little girl and I've been to many locations and some are better than others but over all, the pizza is on my TOP favorites for sure and it always will be! Funny thing is the pizza at regular price is almost the same price as Little Caesars but 10x better and then when you buy they usually give you a coupon so you will get it cheaper next time :). A few of my top reasons this pizza is one of my favorites is because for one the choice of flavored crust of course, the regular toppings, Xtra sauce isn't an upcharge and that's my personal favorite the sauce is amazing and the cheese. As you can tell I would recommend them to anyone who wants a good pizza at a decent price!! This specific location however I have been going to for a while now and I love it they are fast, nice and make the pizza exactly how I requested it to be made everytime and they always have deals as well as coupons as well so if you havent already, go try their pizza and you will not regret it and either will...
Read morePay attention to this, because it's customer service like this that is an endangered species nowadays, which makes it all the more appreciated.
True story, about two months ago:
Placed online order with plans to use my EBT card. God bless them for even making that an option, it's one of very few order-out nights I get to enjoy right now.
I get there to pay for it - and can't. D.E.S. had mistakenly turned that feature off on my EBT card without my knowledge. I was really embarrassed, not to mention stuck without a meal. But Howie's gave me the entire order anyway! I was stunned. Frankly, I still am. Totally unexpected. Kudos to that guy (didn't get his name - grey hair in ponytail), he truly went above and beyond. Give that man a raise for his empathy and response! Old school service, the way it should be.
It's stuff like this I will never forget and why this is a location I will always patronize and say great things about. Thank you so much, Howie's. A Michigan based company making this former...
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