First we have to wait like 15 minutes in the drive thru for our meal a cheeseburger kids meal and a spicy chicken sandwich the picture that I posted is of the Jacks spicy chicken sandwich the chicken is cut in half I asked for no tomatoes no tomatoes were put on it or when I opened it to check it there's tomato seeds all over the half a Patty they gave me and it's reheated chicken it's so hard that I didn't even try to bite it the chicken is so Orange and see through to where you know it's nasty chicken I can't believe Aaron gave us this meal being the manager or supervisor or whatever he was he was the one at the drive-thru no quality check at all the fries in my daughter's bag and my bag were thrown all over in the bag it looks like they just tossed the containers on top...
Read moreI have to give this place 3 stars only because Mary works there. Her customer service is amazing. However, this location states that it's open 24 hours a day, but about 3 days a week. They are closed because they are short staff. It is becoming to be really ridiculous. it's a constant problem. Something must be done about this location, stating that they're open 24 hours, but 3 days out of the week at 5:30 AM to 7 AM you can get no service from them. Then they say that you can order online. On DoorDash and pick it up. But when you go to do that, they have it to where you can't even customize your order. So that means that an employee is just sitting in the location. Getting paid to do absolutely nothing and that is...
Read moreUsed to like this place untill a new employee started there. I dont know her name but she is very rude. I ask if i could place two orders and she would respond with "nope". Assuming she was joking (there was no line of people waiting) I asked if I should drive back arround to place another order and yes was the reply. The manager heard here one day and took her place after hearing her reponse and appologized, taking two different orders for me. It is not much but I dont like the customer service from the one employee, will not be going there any time soon. The attitude of that employee made me throw the food away because I felt she must have done something to my food to vent for...
Read more