So I had a sorta bad experience last night just before closing. I went through the drive thru and ordered a family meal but asked for cold salad in place of the hot cabbage and broccoli, I offered to pay any difference and the lady at the drive thru agreed to substitute, I pay for the meal and check it before completely driving away to find that there are no salads , so I go back through the drive thru and the lady says they did put the cold salad in, they just put it underneath the steaming hot food🤔 Now, first of all who does that? and secondly, why wouldn't the person who made the mistake just make it right and apologize, i nstead of blankly looking back as if I'm in the wrong, and just saying that's how they do things. So I explain to the clueless drive thru lady that by the time I get home with the cold lettuce turned to mush that I'm going to be needing so.e more salad that hasn't been ruined by steaming hot food, and she told me I would have to purchase them, I said fine how much is 2 salads, she tells me it's almost 10 bucks so I decide not to get the salad I originally wanted and drive home upset. That's was last night. Today I called to speak to the manager Katie Valenzuela to give them the opportunity to make it right by offering something for the bad experience, but all I got was hung up on originally, I call back and in a very rushed and unapologetic manner she "apologized" and hung up on me as I was asking for her name, I had to call back again to get that information. I may return or maybe just go to Ono's Hawaii food instead, either way Kahu needs better management because as a customer I was not happy with the meal or the treatment just after purchasing or the treatment my the...
Read moreThis food is soooo good and you get so much for the price I don’t live in Arizona anymore and I’m so sad that I can’t eat this I want it so bad rn guys pls eat here I’m telling you it is the best food you’ll eat my go to is the chicken and beef combo and a side garden salad you’ll have leftovers but you’ll want to eat it all! I can’t hype it up enough I pray they never go out of business because ty Hawaiian bbq isn’t bad but this is just another level I love you kahu bbq and thank you for not raising prices like most places did during inflation im moving back to Arizona and the first thing I’m gonna get is this food. (Also the people who were leaving bad reviews saying they made them leave it was the middle of the pandemic dummies have you no common sense ofc you aren’t supposed to eat inside !! Gosh ppl were horrible I almost died and was in hospital for a long time because of covid because people wouldn’t wear a mask and a lot of u look a lot better with a...
Read moreI recently dined at Kahu Hawaiian Grill, and I must say it was a delightful experience. The food was not only served promptly but also exceeded my expectations in terms of taste and portion size.
I particularly appreciated the generous portions as they made the meal truly worth the price. The flavors of Hawaii came alive in every dish, and I found the selection to be diverse, catering to various preferences.
The staff at Kahu Hawaiian Grill were courteous and professional, ensuring a pleasant dining atmosphere. The attention to detail and the quality of service further enhanced my overall dining experience.
If you're looking for a place where you can enjoy delicious Hawaiian cuisine with a friendly ambiance and generous portions, I highly recommend Kahu Hawaiian Grill. It's a fantastic choice for anyone craving authentic flavors and excellent value for money. I look forward to...
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