Keegan's Grill — Restaurant in Phoenix

Was waiting on a call back or even email back from manager or the owner before posting this, but it looks like that's not going to happen so.....We happen to be staying temporarily in the area. I was taking my daughter and two of her friends to the grocery store when I noticed the Keegans right next door. We decided to go in and have some appetizers and something to drink before we went shopping. Host seemed grumpy as he never smiled or said anything as he showed us our table. Our waitress was very nice and efficient. We had order the wings, Spinach dip and a carrot cake to all share as a quick bite. I personally didn't care for the wings after first taste and the dip, very small portion for appetizer and price, was ok. The girls didn't eat to much, guess they didn't care for it either, so we took the rest with us to go. It's was later in the evening so that's the last thing we all ate in common.. Within a few hours we were all sick. I first emailed, twice as to not bother the busy manager, regarding our experience and expressed concern about the food. Having had food poisoning before in my 50 yrs, I knew it was what we all ate and requested a respond as well as a partial refund. I waited and with no response to my emails, I called and spoke to the manager. He informed me, since no one else had complained, there was nothing he could do. I asked for info to someone higher-up, he informed me the owner would be in the following day. I asked if they could possibly get back with me, he assured me they would but proceeded to hang up without talking my information. The bill wasn't a whole lot and I wasn't bothered with it until i was pretty much ignored and not believed. So, it's come to a bad review about the food and the way they seem to do business. Think twice about giving this company your hard earned money or time, as they don't seem to care about customers issues enough to reply to a...

I don't have anything particularly negative to say about my experience. Wasn't too bad.

As a chef sometimes I'm hard to impress. I was sat quickly in a convenient bar top which was fairly comfortable. Though the tabletop was dirty.

Was served quickly with quality service and very downhome family style feeling. The majority of the crowd were 45 years of age and older. Considering the cars parked in the parking lot, many of the local snowbirds like to hang out here.

The steak sandwich I had was quality, I requested between medium and medium rare and they nailed it. The upcharge to make it postino style, absolutely not worth it.

Analyzing the menu, would equate the menu and the food that I saw being served to that of a upscale luby's cafeteria. Not too adventurous, similar to a black-eyed pea even.

One negative though...was served cheddar potatoes with my meal, which clearly came from a large ice cream scoop, were made of hash browns cheddar cheese sour cream I could tell because each individual element were not properly combined. Maybe it wasn't fully cooked idk...And was cold in the center but the flavor was still nice.

I had the IRA cocktail, I would say quite imaginative And the pricing of their drink menu was very reasonable and accessible.

I was there on a busy night, and it was my first time ever being there, I'd be willing to give it...

My wife and I randomly stopped here after a full day of running around. She wanted an entree salad, and after looking over the menu, we decided this would be the best place.

I cannot tell you how pleasantly surprised we were. Cormac greeted us and immediately sat us at a table. Avi started us off and gave us plenty of recommendations after delivering food to the tables in our section. Shortly after, she introduced us to Kristy, who took over the table for the remainder of our visit.

Kristy was pleasant, informative, and super helpful. She gave us recommendations as well as helped us to know what my wife could and couldn't have (she's pregnant, has to be picky). She didn't write a single thing down, but didn't miss a beat! Everything was PERFECT when it hit the table. That in itself is very impressive.

The food came out in what felt like no time, with the manager delivering most of it.

The steaks were cooked perfectly. The fish and chips were the perfect texture and crispiness, not over cooked by any means. The salads were simple and excellent.

The moment we were finished with anything, Cormac was right there to take the plate away. Everyone kept our waters full and made sure that we were wanting for nothing.

Everything was excellent. The atmosphere, service, food, and general cheeriness of everyone was 10/10.

We absolutely...