I could say this donut place is the only place you will ever need to go to again and that be enough said. But google asked me for this review and I try not to disappoint, lol. You can tell they use quality ingredients, they have a very sweet staff, and they are more than happy to fulfill requests when you call ahead. My family loves Lucky and will remain loyal customers forever! 💞😁💞
A couple of my "Lucky "stories: They make the best Boston Cream donuts I've ever had. I've tried some throughout my 42 years & was never a fan (was more of an apple fritter/maple bar kind of girl). I had one here, it is now my favorite donut. I used to come and many times they were sold out. Once, the lady says, "I'll be right back" and she goes to the back and comes out with a chocolate bar size filled with their wonderful Boston Creme. So sweet of her. Then on another sold out day, I voiced my sadness - she said (while handing me a business card) "Call me before you come and I will have some ready". I love this family and the people that work here. So now, I buy by the dozen and they freeze wonderfully. I wrap them in wax paper & put them in freezer bags. Of course I had to try one frozen, yummy. Slightly microwaved but still a lil frozen, yummy. Microwaved and warm...mmmmmmm.
Superior customer service, quality ingredients, perfect 5 stars. Today's take in photos 😁🍩🍩🍩
Oh, and their GIANT apple fritters are amazingly moist and delicious too! (Fritter pictured, I had already take a good chunk off of,...
Read moreTLDR: Still great donuts but irresponsible owners. Be careful driving near their donut shop.
I have been going to lucky donuts every since Dan opened the shop up. I was hesitant once it came under new ownership, but I went the other day and sure enough, the donuts were still of great quality. They were fresh (at 9 am) and tasted just like I remember them. One of the new owners was in the shop and I said hello. As I was leaving the plaza, driving, a car backed out of its parking spot right into my vehicle which was already in motion. Out of the other car steps one of the new owners of the shop. Although neither car was seriously damaged, I offered my insurance information and asked for hers. She promptly told me that she did not have insurance, and shortly after told me that she was leaving. She hopped in her car and drove away. Since its a privately owned plaza, and there were no serious bodily or vehicular damage, the police said it would have to be pursued via insurance.
I really don't care much about my vehicle's exterior, but I am more concerned about the attitude and conduct of the owner. Even though I was in the right, I was treated rudely, and I had an acute sense that she didn't care one boba ball about customer satisfaction. I won't be buying any more donuts from Lucky, and I certainly won't be driving by the shop either. Stay safe out...
Read moreThe best apple fritter that I can ever remember having! I was passing through Phoenix and stopped at a donut shop that had a little donut machine set up on a counter and decided to pass it up and find a donut place that puts a little more time and effort into the dough part of the donuts. I randomly selected this place as I was traveling down I-17 and they lived up to their name. I got lucky!
Good selection of donuts. Reasonable prices. Great quality! My apple fritter was still warm, had the right amount of crunch with the crispy bits, super moist, cinnamon wasn't overpowering, great balance between the frosting and the tartness of the apples that were mixed in. Simply amazing!
This isn't the type of donut shop that puts a bunch of gadgets and gizmos on their donuts for Instagram, this is the type of place that stays in business by making proverbial "donuts" and you have to be good at it to stay in business in that market. I will definitely feel the gravitational pull of this place any time I find myself in the Phoenix area. I like being able to support these small businesses especially when they put the effort in the...
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