Starbucks — Restaurant in Phoenix

Rude, rude, rude! The person at the drive tjtough seemed to be in too much of a hurry. She was trying to end the order while in the middle of ordering. This lady appeared like she had just rolled out of bed and was not in a good mood. Then at the window she took my money and card - then when i asked if she had a trash can then she started acting like like we had cooties and said that i cant touch that. Well if you cant touch that then you cant touch money either, cause money is far more dirtier than a paper cup is. If this lady is that afraid of germs then she needs to go hide in the basement and seal the doors & windows.

I get it that there are covid-19 resrictions but she could of handled the situation much better. Profesionalism herr is nowhere in sight.

Thank you very much for nothing!!!!!!!! Except for getting my monday morning off on...

As the drinks were good the employees were awful. We walked up to the counter and was looking at the menu when the lady taking our order i think her name was sayriah asked what we wanted didn’t look at us atall i said us? she stared/glared at us and said uhhh yeah? i said one second please we weren’t standing at the register mind you. We took another 45 seconds and walked up she walked away for 3 minutes and just kept walking around . The other lady that was a barista making coffee came over to take our order . She had a great attitude and was very kind. I do not recommend this location unless you want attitude. I always give people the benefit of the doubt thinking she had a bad day but you do not treat costumers with that kind of attitude. I will NOT be returning to...

Came to this Brand new starbucks with my dad, when we got to the drive the young man on the headset was very Mono tone and no very enthusiastic about his job. had him repeat our order and still was missing something so we corrected it. get to the window and Billy handed us our drinks and they were still incorrect, he was very careless and didn’t listen to us. as we start to pull off i notice i wasn’t given my card back so we pull around and i go inside and let one of the ladies know that i hadn’t gotten my card back and i can see it sitting still in the scanner while other customers are ordering and paying for there food. Billy didn’t even apologize at all. due to the carelessness if this team we will be taking our business else where...