Streets of New York Corporate Office — Restaurant in Phoenix

Coming from a long time customer of Streets of New York, I can say last night was my last experience I will have with the Prescott location. I made a delivery order of almost $80 via phone(540pm)with your apparent manager Alex, which stated 45-60 mins for delivery… okay fine that is your standard time.. been there done that… 7:04, still no pizza… called back, again Alex stated he was for sure my pizza had left the building, mean while he never even checked and said he had a new delivery driver and they were slammed with deliveries…. Okay fine, giving you the benefit of the doubt, however if you were slammed with deliveries you could have stated that when I ordered at 540 and I probably never would have ordered…. 736, almost two hours after ordering STILL NO PIZZA!!!! Called back, Alex again, states he the manager as I asked to speak to manager…. Apologizes and takes my number to check on status, comes back and my $80 order is just sitting in the window….. so it never left the building and he then states well I’m sorry we are short staffed and like it was my fault!!!! Well it’s not my fault and my pizza was ready and it was a lack of prioritizing the deliveries…. Of course I’m upset!!!! He says we will cancel the order, refund and hangs up on me!!!! Wow really, great...

As long time customers I just wanted to thank the store manager Amanda and her staff for another great night out. Its been a privelege to watch Amanda go from taking our orders to now running the whole show. Her attention to detail is refreshing in todays world where most restaurants take your business for granted. This should be a proud moment for Sr. Management to see one of their own work her way up the ladder.

Kudos to "Lori" and her team for recognizing Amanda's abilities and I wish her a long and rewarding career with Streets of New York Pizza ...

Wow. We just had the worst experience at the Tatum and greenway location. First it took forever to get any service. While we were waiting my husband used the restroom and there was no soap. During our time there 3 male employees went to the bathroom and no one replaced the soap. We had to ask for utensils and napkins. Food was nothing to brag about either. Very disappointed and disgusted. Will never...