This is by far one of the worst dining experiences I’ve had. Don’t come here if you want to celebrate a birthday or anything special.

First of all, I reserved a table weeks in advance and marked that I’m celebrating a birthday (my mom’s), and a significant one at that. We get to the restaurant and the waters we ask for are room temp - in 108 degree Arizona summer. We asked why there isn’t ice and the waiter (John) said it’s a new restaurant protocol that they aren’t serving ice with water automatically anymore, even joking in this Arizona heat. We had to ask for ice water. After, I noticed 95% of the tables were brought a chilled bottle of water for the table, but we never got one.

Second, they don’t serve bread as a starter here. We noticed some tables had bread but just bread isn’t on the menu. So either we weren’t served the bread, or you have to pay extra, not sure.

Third, the service was far below par and the time it took to receive 3 entrees, eat, and finally wait for the bill, took 1.5 hrs. We didn’t order anything else. The waiter checked on us maybe twice the whole time between putting in our order and leaving. It took at least 30 min between the time we stopped eating for the waiter to realize we were done and needed the bill.

Fourth, not only did I write down in my reservation that I was there to celebrate a birthday, I said it in front of the waiter and he even wished my mom a happy birthday twice. They either did not give us a celebratory dessert or this restaurant generally does not give you one. So if you want to even celebrate a birthday or something special, this is not the place. They couldn’t give a rat’s ash.

Fifth, I went to bathroom before our meal and was asked by a staff member if I had eaten yet. I didn’t think she was speaking to me, but she asked me again and I said no. This was a very strange interaction as I’ve never been asked, in a bathroom nonetheless, if I had eaten yet. But the answer was no, because after waiting 30 min already after ordering we went to bathroom, came back, and we STILL didn’t get our food for another 5-10 min after.

The food was good, which was the ONLY good thing about this place. Which for $31-85 a plate, it very well should be.

All in all, I will not come back here unless they make some major changes. I will NEVER come back to celebrate a birthday. I’m much better off going to OLIVE GARDEN to get free bread and free dessert at half the cost. and And if I ever crave the pasta again, I’ll order takeout and save myself the tip on the crappy service.