Name: Starbucks Coffee Company
Telephone: (562) 949-5677
Price range: $
Rating: 4.3

Worst Starbucks Experience — Denied Basic Courtesy

I’ve never felt so disrespected at a Starbucks before. I came in as an Uber Eats driver, doing my job, and simply asked for a small cup of ice — something that’s clearly allowed under Starbucks’ own policy, which states that ice or water can be provided complimentary when picking up or purchasing an order.

Instead of showing basic human decency, the staff refused me outright, with attitude, as if I was asking for something unreasonable. I wasn’t asking for a drink I didn’t pay for — just a small cup of ice while I was there picking up an order that helps their store make money.

It’s sad to see how inconsistent and unprofessional some Starbucks locations have become. Simple gestures of kindness and respect go a long way — but apparently, not at this one. If this is how they treat delivery workers or customers doing business on their behalf, then they’ve forgotten what Starbucks hospitality is supposed to mean.

Do...

This Starbucks never disappoints. Great customer service, drinks are always good and I mean good. Never drive off and have to go back. This place is my first choice to go to. This is one Starbucks that I don’t get upset spending my money at. Good...