As My Family Paid a Expensive Price to Tour Dollywood and To Park we would have Loved a Nice Dinner Well if I could give this Restaurant a Zero I would 45 minutes we waited then when being seated another 20 minutes to take order how many was in restaurant 6 Customers total of 10 including us not busy when we received our food after 20 minutes there was no silverware no onions for beans and so on when asked another 20 minutes waiting when asking waitress she acted like it made her mad when going to eat ham sandwich the bread was wet and nasty ham was ice cold I asked for Manager FOR EHO COULD EAT THE SLOP WE WAS SERVED The Manager NEVER OFFERED TO MAKE IT RIGHT NEVER APOLOGIZED NEVER OFFERED ANYTHING SUCH ASHAME CUSTOMERS IS WHAT PAYS EMPLOYEES WAGES BUT EMPLOYEES COULD CARELESS TO DO THEIR JOB WE ENDED UP EATING AT THE FRONT PORCH Where we was Treated Very Kindly and Food Was Amazing and Customer Service was AWESOME GRANNY OGLES NEEDS TO TAKE LESSONS FROM FRONT PORCH FOR WE ARE VERY DISPLEASED WITH GRANNY OGLES NEVER KNEW WE WOULD SPEND SO MUCH IN A AMUSEMENT PARK TO BE TREATED WITH PITTIFUL...
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We were at Dollywood and decided to go to this restaurant based on the reviews. My husband and I often share an entree to save money and because portions are too large for one person. We also had 2 other family members along (our daughter and grandson). Previous reviews heralded portion sizes for sharing and unlimited cornbread, which my husband loves. We ordered based on those reviews, and we were served a tiny cup of ham and beans, a small piece of cornbread, and an ice cream scoop size of turnip greens for us to “share”. Needless to say, my hubby was not happy. When we asked the server, he kind of shrugged his shoulders and brought us back a small plate of cornbread. Apparently the “all you can eat” cornbread and “shareable” portions are a thing of the past. Also, the price for this “feast” was $13.99. I know theme park food is expensive, but this was a true rip off for what we were expecting. The food was ok but not $13.99 worth. Do...
   Read moreWe visited on 2 April at 6:45pm. We were initially seated at two tables (6 of us) because they didn't want to use a larger one. The signature chicken pot pie dish came as a glop of soup without crust or bread. They said they were short of ingredients, just as they had no coffee to serve. No corn bread, either. Mind you, they did not offer some other dish or a price discount. Service was mediocre at best; she did everything but tap her feet and point to the door to indicate we weren't welcome. No drink refills, of course. I would recommend that anyone else scrounge the trash cans for food before coming here. I expected much better from Dollywood, as this put a blight on an otherwise...
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