1111 Nikkei — Restaurant in Pinecrest

After discovering AAdvantage Dining I randomly pick restaurants they have available on the app. I mean spend a dollar and get 5 AAdvantage miles per dollar. Perfect deal for someone who loves traveling with easy access to miles.

Anyways, started off with a glass of their 2023 Santiago Ruiz - Rosa Ruiz Albariño; very refreshing for Miami hot weather.

Appetizer: • Carretillero Ceviche was delicious. Only the name speaks for itself. Carretillero for me, means someone who lies that exaggerates things. Well menu stated that this ceviche was loaded with shrimp octopus hamachi. Upon starting to consume our appetizer we noticed there was only lots of baby shrimp and choclo. I confronted the waiter and he took it to the kitchen came back and said he forgot to mention those items ran out but he never mentioned this when we ordered.

Decided to instead switch to their Apaltacho (or whatever the name was which it was Hamachi with Creamy Leche de Tigre) WOW AMAZING FLAVORS. We were happy with our exchange!

For our entrée: • Lomo Saltado was tiny but filling. Flavors were on point & perfectly cooked which is very important! • Nibbui Truffle Maki was super fresh, perfect amount of truffle oil and not overpowering. Highly recommend it. • Pulpo Al Olivo Maki was perfectly made into a sushi roll. If you’ve ever had a Pulpo Al Olivo appetizer in Peruvian restaurants. Loved it!

As for my friend, showed the waiter a picture from a year ago that someone had posted on Yelp and he stated that was the Pink Flaming Roll; she was happy it was still available. Upon her roll arriving he comes to the table sarcastically saying it was now a White Flamingo roll because they run out of the Pink Soy Paper. AGAIN, why didn’t he state that when she had order. Not only that. When sushi arrived it had nothing to do with the one in the picture. Picture the roll had Tuna , salmon, hamachi and avocado. This roll had only tuna and Kami (fake crab). SECOND LIE OF THE MEAL.

After that I was fed up so didn’t order dessert and I was looking at the Suspiro Limeño which is my favorite Peruvian dessert.

Upon asking for the check. I always double check and guess what. He was charging us for the Carretillero Ceviche. I go and told him and he’s like oh no worries it’s the same price. I go you’re wrong I saw both prices and I need you to correct your mistake. He came sarcastically with a horrible attitude oh look I took off $3 (I don’t mind $3 but I do hate when I’m being lied to my face). I asked him to print my receipt to double check cause at this point I didn’t trust him at all! I also asked him to remove the 20% tip. I only ended up leaving him $10 because I know waiters earn their income through tip but I refused to leave him a full 20% when he was just terrible in every aspect!

Food is delicious but with customer service like this it’s a definitely never...

Great morning First and foremost it does not take a bad experience to come and eat in Pinecrest. The gentleman server with a bald head was very arrogant. My daughter is a waitress and hostess and can school him in how to sell your bottom line.

Observation: Menu was not invigorating. When you sell Sake by measurement 350ml pricing give more meaning why they are speacial in flavors or unique. $50 to $80 dollar bottle. I never tasted these different flavors. If you are confident sell your brand. All I got was that it was citrus that was it. Kids menu chicken nuggets thrown with fries do better by adding fruits to decor the plate sliced oranges. Lomo saltado- I cook way better then the chef. $30 way over priced not because of the money but the server failed to see if my husbands plate came in. The runners were more involved then the server. The meat came back raw. My husband ask the server is this how they serve lomo saltado he said yes it’s sautéed I blew my lid. So disappointed we took it home. I told my husband let me take a bite to see and my mouth was in disbelief no accountability when things go wrong for sure. They gave him the same egg that he took a bite from. Lol 😂 Next I asked about the appetizer to provide me with something popular he was trying to push me to buy ceviche I told him twice that I was allergic and could not have raw fish. Again if you want me to buy an appetizer say why they are good and why post customers select the most popular ones, to prove an idea 💡 of what to select. Lastly, the specialty rolls wow nothing out of this world I asked give me sweet spicy and crunch fusion please the roll tasted more like cream cheese than a mouth of flavors of explosions. Sweet spicy crunch taste of flakes and fish. ...

Had reservations for 7:30pm however we arrived early and requested an inside table which was available but was denied. Then we requested a table next to the business window away from the edge of the walkway next to the parking lot and was also denied saying that the table we wanted was for 4 people. We reluctantly had to sit in a 2 person small table. We ordered the sticky shrimp for appetizer and it was brought out quickly. It was very good however it should bring more than 4 shrimp for the price. We then ordered 2 sushi rolls one came out quickly and was very good with 10 pieces in the roll. The second roll took forever to come out and no one came by our table to tell us what the delay was. After my wife complained about the wait it’s when we were told that the sushi bar had fallen behind on orders. Finally the roll came out and it was also very good and tasty with 10 pieces in the roll. Most rolls are $16 to 18 dollars which is a bit pricey but being that inflation has raised prices on everything it’s expected. We were given a very small dessert on the house for our wait and ended the evening. The total with tip was $72 dollars and we were still hungry. Most of their entrees are very expensive and the portions are small. The service poor except for Gabriel who was very nice and attentive after we complained. They are in the process of expanding the restaurant so half of the place is not being used. Due to the pricey food and small portions along with the poor service we will not be going back. Hopefully they hire more help so they can solve the service issues. BTW the table we requested and was denied was not used during our...